Brianna Thompson
Summary
Efficient problem-solver equipped with organizational and multitasking abilities necessary to effectively handle demanding event planning and execution. Works well with high discerning team environments to realize creative visions without exceeding budgets. Polished and professional in handling conflicts and day-of-event issues.
Overview
4
4
years of professional experience
Work History
Event Assistant
TopOff Event Group
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
Server
Boardwalk Billy's Raw Bar & Ribs
02.2022 - 12.2022
- Greeted each table within a minute with hospitality and quality service
- Recommended and Distributed food and alcohol to maximize profit
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs
- Trained incoming staff on the restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Marketing Intern
Capstone Races Event Group
08.2022 - 12.2022
- Created visual propaganda for upcoming events
- Collaborates with clients to ensure quality customer service/performance
- Reviewed banking statements in order to have an effective workflow
- Participated in weekly meetings in order to plan out events
Sales Associate/Marketing Director
Orangetheory Fitness
06.2022 - 10.2022
- Advertised sales promotions to target guests and members
- Collaborated in a team environment to make members experience excellent
- Provided marketing materials with high return rates
- Built relationships with customers to encourage repeat business.
Host,Expo,To-Go, Server
Brixx Wood Fired Pizza and Beer
12.2018 - 01.2022
- Applied organization and structure to all daily tasks
- Carried out and completed opening, closing and shift change duties
- Suggested appropriate food and drink pairings to increase per-ticket sales
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC12.2024
High School Diploma -
Green Hope High School
Cary, NC01.2020
Skills
- Processing payments
- Advanced Microsoft Excel
- Performing quality customer service
- Hospitality Service Expertise
- Guest Relations Management
- Leadership
- Teamwork
- Organization
- Communication & Interpersonal skills
- Marketing
- Strong Organization
Timeline
Marketing Intern
Capstone Races Event Group
08.2022 - 12.2022
Sales Associate/Marketing Director
Orangetheory Fitness
06.2022 - 10.2022
Server
Boardwalk Billy's Raw Bar & Ribs
02.2022 - 12.2022
Host,Expo,To-Go, Server
Brixx Wood Fired Pizza and Beer
12.2018 - 01.2022
Event Assistant
TopOff Event Group
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
High School Diploma -
Green Hope High School
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