Amadee Chavez
Socorro,NM
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Registar 1
Presbyterian Clinic
Socorro, NM
05.2022 - Current
- Coordinated with faculty to ensure course availability and scheduling.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Collected, evaluated and stored documents securely in permanent records.
- Processed patient medical records requests in compliance with HIPAA guidelines.
- Accessed patient charts to collect, abstract and extrapolate patient data.
- Leveraged scheduling system to determine availability of date and time requested.
- Met needs of physicians and other treating team members with timely retrievals of patient medical records.
- Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
Housekeeping
Presbyterian Hospital
Socorro , NM
04.2022 - 05.2023
- Stocked cleaning supplies in housekeeping closets.
- Coordinated housekeeping activities throughout the property.
- Performed light housekeeping duties for patients' rooms.
- Managed inventories of supplies for housekeeping staff.
Customer Service Representative
Alorica
Albuquerque, NM
07.2020 - 02.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Certificate - Medical Assitant
PIMA
Albuquerque, NM10-2019
High School Diploma -
Mora High School
Mora, NM05-2004
Skills
- Course Scheduling
- Multitasking
- Organizational Skills
- Payment Collection
- Cash Register Operation
- Cash Handling
- ID Verification
- Customer Assistance
- Customer Service
- Cleaning and sanitizing
- Merchandise Restocking
- Credit and cash transactions
- Housekeeping
- Housekeeping skills
- Call Management
- Inbound and Outbound Calling
- Active Listening
- Documentation
- Payment Processing
- Grammar
Timeline
Registar 1
Presbyterian Clinic
05.2022 - Current
Housekeeping
Presbyterian Hospital
04.2022 - 05.2023
Customer Service Representative
Alorica
07.2020 - 02.2021
Certificate - Medical Assitant
PIMA
High School Diploma -
Mora High School