Amado Cardona
Saint Petersburg
Summary
Proven professional with a track record of enhancing operational efficiency at Bascoms Chop House by implementing strategic business solutions. Skilled in time management and communication, adept at multitasking and maintaining high accuracy under pressure. Excelled in roles requiring attention to detail and troubleshooting, significantly improving customer satisfaction and service delivery.
Overview
6
6
years of professional experience
Work History
Expeditor
Bascoms Chop House
10.2022 - Current
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Trained new culinary and service staff in dish preparation, presentation techniques, and service cycles.
- Implemented business strategies to reduce operating expenses.
Delivery Driver
On Time Logistics
09.2021 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Technician
Window Genie
02.2021 - 09.2021
- Provided services in window cleaning, window tinting, pressure washing, gutter cleaning, and installing holiday lights.
- Outlined detailed service expectations by reviewing workorders with customers.
- Ensured company vehicles met required standards.
Lead Service Advisor
J’s Auto Sales & Repair
05.2019 - 02.2021
- Facilitated communication for scheduling appointments and vehicle sales through direct and telephonic interaction.
- Maintained comprehensive records of customer interactions, transactions, and inquiries.
- Addressed billing issues through refunds and adjustments to customer bills.
- Managed detailed-oriented goals and deadlines for Advisors and Technicians using structured timelines.
Skills
- Attention to detail
- High level of accuracy
- Time management
- Management
- Skilled multitasker
- Sales
Timeline
Expeditor
Bascoms Chop House
10.2022 - Current
Delivery Driver
On Time Logistics
09.2021 - 11.2022
Technician
Window Genie
02.2021 - 09.2021
Lead Service Advisor
J’s Auto Sales & Repair
05.2019 - 02.2021