Megan Leichty
La Salle,MI
Summary
Adaptable and proactive individual with experience in professionalism, communication, and customer service. Known for strong analytical skills and attention to detail, consistently striving to implement high-quality care in workplace environments, and customer or patient satisfaction.
Overview
3
3
years of professional experience
Work History
Expeditor
R Diner
Monroe, MI
06.2023 - Current
- Monitored inventory levels to prevent shortages and optimize stock management.
- Maintained the cleanliness of work areas to comply with health and safety regulations.
- Provided assistance in resolving any issues or complaints related to product delivery or logistics services.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Analyzed customer requirements, identified potential problems and implemented solutions accordingly.
- Monitored daily operations within the establishment, ensuring compliance with safety regulations.
- Assisted fellow planning staff members with tasks to maintain proper workflows.
- Provided excellent customer service in fast-paced environment.
Customer Service Associate
Walgreens
Monroe, MI
10.2022 - 05.2024
- Maintained customer privacy and protected company operations by keeping information private and confidential.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Trained new hires on products and services, best practices, and protocols to reduce process gaps.
- Collaborated with team members to address customer needs promptly.
- Resolved customer complaints with empathy and professionalism.
- Ensured compliance with safety and health regulations in the store.
- Kept work area neat, clean, and well-stocked at all times.
- Performed additional duties as assigned by management team.
Education
High School Diploma -
Mason Senior High School
Erie, MI05-2024
Skills
- Conflict resolution
- Customer relationship management
- Safety compliance
- Time management
- Effective communication
- Team collaboration
- Customer service excellence
- Attention to detail
References
References available upon request.
Timeline
Expeditor
R Diner
06.2023 - Current
Customer Service Associate
Walgreens
10.2022 - 05.2024
High School Diploma -
Mason Senior High School