Amador Lopez
San Antonio,TX
Summary
Dedicated criminal justice professional with over 22 years of experience in offender rehabilitation and case management, specializing in probation and monitoring. Proven track record of developing and implementing effective rehabilitation plans that ensure compliance with legal standards while fostering positive behavioral changes. Expertise in mental health and behavioral sciences, combined with exceptional organizational skills, enables successful management of multiple priorities in dynamic environments. Recognized for a collaborative approach and adaptability, consistently achieving positive outcomes through effective communication and conflict resolution strategies.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Mental Health Case Manager
The Center for Health Care Services
San Antonio, TX
04.2023 - Current
- Provided crisis intervention and support to clients experiencing acute mental health episodes.
- Developed individualized care plans to address client-specific mental health needs.
- Monitored client progress and adjusted treatment plans for effectiveness.
- Coordinated multidisciplinary team meetings to enhance collaborative care efforts.
- Advocated for clients' rights and needs within healthcare systems to ensure equitable service access.
- Enhanced collaboration with interdisciplinary teams for better service delivery and client support.
- Implemented evidence-based practices to improve overall effectiveness of mental health services provided to clients.
- Managed caseloads effectively, prioritizing urgent cases and ensuring timely follow-ups.
- Improved client outcomes by conducting comprehensive assessments and developing tailored treatment plans.
- Maintained open lines of communication with other healthcare professionals involved in a client's care plan, ensuring a comprehensive and holistic approach to treatment.
- Increased client satisfaction with timely interventions and effective case management strategies.
- Monitored client progress through regular evaluations, adjusting treatment plans as needed for optimal results.
- Collaborated with community organizations to enhance available mental health resources for clients in need.
- Assisted clients in crisis situations by providing immediate support and coordinating necessary services.
- Developed strong rapport with clients, building trust and enabling more effective case management interventions.
- Coordinated care transitions between different levels of care, ensuring seamless continuity of services for clients during critical periods in their recovery journey.
- Advocated on behalf of clients to ensure they received the necessary accommodations at work or school settings to facilitate success despite challenges faced due to mental health issues.
- Maintained accurate case records, ensuring confidentiality and compliance with relevant regulations.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Assessed mental health needs to determine nature and extent of the clients' emotional, behavioral or mental health issues.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
State Parole Officer
Texas Department Of Criminal Justice
San Antonio, TX
08.2000 - 02.2023
- Arranged substance abuse rehabilitation for offenders.
- Coordinated with law enforcement, social service agencies, and mental health providers to facilitate comprehensive support for offenders.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Monitored inmates' progress through questionnaires and psychological testing to assess rehabilitation effectiveness.
- Performed routine home inspections and drug tests for offenders on parole.
- Reported violations of parole conditions to authorities while maintaining detailed records of case activity for accountability.
- Maintained high standards of quality by carefully reviewing tasks. while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Passionate about learning and committed to continual improvement.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Delivered services to customer locations within specific timeframes.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated initiative in completing tasks without supervision., with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
Mental Health Worker
Center For Health Care Services
San Antonio, TX
09.1997 - 07.2000
- Documented client progress in confidential files.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Provided clients with recommendations to community resources.
- Provided case management services to monitor client access to resources and services.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Educated clients and families about mental health issues, treatments and resources.
- Developed and implemented activities to help clients develop social and independent living skills.
- Monitored client progress and provided feedback to families and treatment team members.
- Implemented crisis intervention plans to support client safety.
- Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Administered psychological tests and assessments to determine client needs.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Observed and monitored client behavior and responses to treatment.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Education
Bachelor of Arts - Psychology
Our Lady of The Lake University
San Antonio, TX05.1996
Skills
- Crisis intervention techniques
- Suicide risk assessment
- Client advocacy
- Motivational interviewing
- Behavioral assessment
- Individualized care planning
- Stress reduction strategies
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
- Offender supervision
- Mental health awareness
- Professional boundaries
- Community resources
- Parole board hearings
- Adaptability and flexibility
- Interstate compact familiarity
- Public safety
- Professionalism
- Time management abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Mental Health Case Manager
The Center for Health Care Services
04.2023 - Current
State Parole Officer
Texas Department Of Criminal Justice
08.2000 - 02.2023
Mental Health Worker
Center For Health Care Services
09.1997 - 07.2000
Bachelor of Arts - Psychology
Our Lady of The Lake University
Personal Information
Title: Current Mental Health Worker
Retired Parole Officer