Amadou Diallo
Menands,NY
Summary
Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
13
13
years of professional experience
Work History
Sales Associate
Target
Rensselaer, New York
01.2024 - Current
- Ticketed, arranged and displayed merchandise to promote sales.
- Assist customers
- Back stocking merchandise
Customer Service Representative
Ecobank Guinea
, Africa
04.2017 - 06.2023
- Answered inbound calls, chats and emails to facilitate customer service.
- Maintained a high level of professionalism when dealing with difficult customers.
- Promoted available products and services to customers during service, account management and order calls.
Supervisor of Operations
ZACOPE
, Africa
01.2012 - 03.2017
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Maintained accurate records for tracking progress and performance of team members.
Education
Bachelor in Science - Accounting
UGANC
11-2011
Skills
- Promotional support
- Relationship building
- Flexible schedule
- Superb time management
- Teamwork and collaboration
- Problem-solving
- Verbal and written communication
- Hospitality and accommodation
- Listening skills
- Bilingual (English, French)
Timeline
Sales Associate
Target
01.2024 - Current
Customer Service Representative
Ecobank Guinea
04.2017 - 06.2023
Supervisor of Operations
ZACOPE
01.2012 - 03.2017
Bachelor in Science - Accounting
UGANC