Amaera Felder
Lake Cormorant
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Office Manager
Dr George D Felder Dental Offices
Pittsburgh
01.1990 - 04.2017
- Manage 15 employees.
- Develop job descriptions
- Management of insurance information
- Collections
- Present dental treatments to patients
- Interact and resolve any questions from patients
- Organized payroll for employees
- Analyzed business performance data and forecasted business results for upper management.
Education
Bachelor of Arts - Business Administration
University of Pittsburgh
Pittsburgh, PA05-1988
Skills
- Office administration
- Payroll administration
- Employee training
- Business analysis
- Plan projects
- Customer service
- Conflict resolution
- Effective communication
- Documentation and reporting
- Billing
- Conflict management
Certification
- Business degree
- Administration certification
- Insurance certification
- Employee job description certificate
Timeline
Office Manager
Dr George D Felder Dental Offices
01.1990 - 04.2017
Bachelor of Arts - Business Administration
University of Pittsburgh
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