Amaia Jackson
Spritz
Newington
9
years of professional experience
Dedicated professional with strong customer service skills. Experienced in fast-paced environments, ensuring high standards and exceptional guest experiences. I adapt well to my environment and am easily teachable. Always willing to learn more and receive helpful tips on how to better my career.
Work History
Fast Food Worker
6 Months- Prepared and assembled food orders in accordance with McDonald's quality standards.
- Operated kitchen equipment safely, ensuring compliance with safety regulations.
- Provided excellent customer service by efficiently handling transactions and addressing inquiries.
- Maintained cleanliness of workstations and dining areas to uphold hygiene standards.
- Adapted quickly to changing demands, demonstrating flexibility in a fast-paced environment.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Bartender
3 Years 5 Months- Crafted and served innovative cocktails, enhancing customer experience through personalized service.
- Delivered exceptional customer service to enhance guest experience and satisfaction.
- Mixed and served a variety of beverages in high-volume settings efficiently.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
Service Manager
1 Year 9 Months- Supervised daily operations to ensure optimal service delivery and customer satisfaction.
- Trained and mentored team members on food safety protocols and customer engagement techniques.
- Implemented inventory management strategies to reduce waste and improve cost efficiency.
- Coordinated staff schedules to maximize coverage during peak hours, enhancing service efficiency.
- Resolved customer complaints swiftly, improving overall dining experience and fostering loyalty.
- Managed daily food service operations, ensuring compliance with health and safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Lifeguard
8 Years 5 Months- Conducted swim tests and assessments for participants of all ages.
- Responded swiftly to emergencies, administering first aid and CPR as needed.
- Collaborated with recreation staff to design engaging aquatic programs for community members.
- Maintained accurate records of incidents, rescues, and daily pool operations for review.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Developed customized lesson plans to enhance student swimming skills and confidence.
- Evaluated student progress and adjusted training approaches to meet individual needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
High School Diploma
- Extracurricular Activities: softball all 4 years, volleyball all 4 years
Licensed Esthetician - Esthetics
- Relevant Coursework: waxing & skin treatments such as facials, back facials, LED therapy, chemical peels and more
No Degree - English Education
Skills
Customer service
Extractions and pore cleansing
Multitasking and organization
Infection control
Anti-aging treatments
Professional demeanor
Facial treatments expertise
Waxing and hair removal
Continuing education commitment
Appointment scheduling efficiency
Massage techniques
Client consultation
Chemical peels
LED light therapy
Timeline
Fast Food Worker
McDonald's
12.2025 - CurrentRead More
Service Manager
Chipotle
02.2024 - 11.2025Read More
Bartender
Spritz
01.2023 - CurrentRead More
Lifeguard
Newington Parks And Recreation
03.2017 - 08.2025Read More
Cortiva Institute
Licensed Esthetician from Esthetics
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Newington High School
High School Diploma
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Central Connecticut State University
No Degree from English Education
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