Amairani Portillo
New Haven
Summary
Developed strong customer service and sales skills in fast-paced retail environment, consistently meeting and exceeding sales targets. Demonstrates ability to quickly adapt to new challenges and environments while maintaining customer-focused approach. Seeking to transition into new field, leveraging transferrable skills in communication and problem-solving.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate Worker
Janeen Baker
08.2024 - Current
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
- Developed strong product knowledge, enabling efficient assistance in customer inquiries and decision-making processes.
Education
Bachelor of Science - Biology
University of New Haven
West Haven, CT06-2027
Skills
- Customer engagement
- Stock replenishment
- Store maintenance
- Merchandise display
- Goal-oriented mindset
- Product recommendations
- Sales techniques mastery
- Returns processing
- Styling advice
- Teamwork
- Customer service
- Store opening and closing
- FLUENT IN [LANGUAGE]
- Cash register operation
- Flexible schedule
- Customer assistance
- Money handling
- Fitting room maintenance
- Stocking and receiving
Accomplishments
- Learned how to solve issues with costumers who needed help
- Excellent costumer service
- Good communication Skills in the workplace
- Teamwork skills
- Collaborative skills
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Retail Sales Associate Worker
Janeen Baker
08.2024 - Current
Bachelor of Science - Biology
University of New Haven
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