Amairany Ruiz
Holly Springs,GA
Summary
Proven to enhance team performance and customer satisfaction at Olive Garden, I excel in high-volume dining environments through exceptional customer service and a strong work ethic. My experience significantly increased ability , to adapt, lead, and maintain rigorous cleanliness standards.
Overview
3
3
years of professional experience
Work History
Server, Host, Bartender, Togo Specialist
Olive Garden
Canton, GA
09.2021 - Current
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Enhanced customer satisfaction with timely and accurate issue resolution.
Education
High School Diploma -
Sequoyah High School
Canton, GASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Food Running
- High-volume dining
- Food safety understanding
- Sales Techniques
- Order Accuracy
- Supply Restocking
- Table Bussing
- Allergy awareness
- Beverage Preparation
- Table Setting
- Foreign language proficiency
- Food Delivery
- Wine service
- Wine Pairings
- Team Player
- Adaptable and Flexible
- Team Leadership
- Cool Under Pressure
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server, Host, Bartender, Togo Specialist
Olive Garden
09.2021 - Current
High School Diploma -
Sequoyah High School