Amaiya Payne
Bryn Mawr,PA
Summary
My names is Mai, I'm an experienced barista in the coffee industry. I am skilled in memorizing recipes, maintaining, and operating machines and taking customer orders. I have hands-on experience making and serving coffee and coffee-based beverages, teas, ice creams and more. I am a hardworking, reliable and respectful individual bringing strong commitment to quality and customer satisfaction. Skills include latte art, cash handling, and customer engagement.
Overview
3
3
years of professional experience
Work History
Barista/Food Runner
Bella Vita Coffee & Cream
07.2024 - 11.2024
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions
- Collected payments and provided accurate change
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Managed morning rush of customers daily with efficient, levelheaded customer service
- Assisted in training new staff members on restaurant operations and procedures
- Removed trays and stacked dishes for return to kitchen after finished meals
- Took orders from customers accurately and delivered to kitchen staff promptly
- Prepared and cooked food items according to recipes, menus and supervisor's instructions
- Maintained cleanliness and order in the kitchen area
- Prepared ingredients for cooking including portioning, chopping, and storing food before use
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Starbucks
07.2021 - 06.2024
- Prepared and served hot or cold beverages
- Maintained calm demeanor during high-volume periods and special events
- Described menu items to customers and suggested products based on stated preferences
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards
- Utilized POS system to receive and process customer payments
- Created signs and displays to advertise store products or events
- Crafted custom beverages to customers' hearts desire
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
No Degree - Creative Writing
Delaware County Community College
Media, PA05-2026
High School Diploma -
Upper Darby High School
Upper Darby, PA06-2021
Skills
- Latte art
- Team leadership
- Speedy and efficient
- Tea expertise
- Espresso machine operation
- Up-selling
- POS systems
- Multitasking and organization
- Good communication with staff
- Friendly and outgoing
- Opening and closing duties
Timeline
Barista/Food Runner
Bella Vita Coffee & Cream
07.2024 - 11.2024
Barista
Starbucks
07.2021 - 06.2024
No Degree - Creative Writing
Delaware County Community College
High School Diploma -
Upper Darby High School
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