Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amaiya Sorensen

14028 S Candy Pull Dr ,UT

Summary

Workflow Manager at Discount Tire with a proven track record in enhancing operational efficiency and fostering teamwork. Skilled in coordinating management and employee training, I successfully optimized processes, resulting in improved performance and higher employee satisfaction. Adept at problem-solving and effective communication, I drive team success through clear goal setting and relationship building.

Overview

5
5
years of professional experience

Work History

Workflow Manager

Discount Tire
04.2020 - Current
  • Assisted in coordinating workflow processes to improve operational efficiency.
  • Supported team in identifying and resolving workflow bottlenecks.
  • Learned project management tools to track progress and deadlines.
  • Collaborated with departments to streamline communication and task delegation.
  • Engaged in training sessions to enhance knowledge of industry best practices.
  • Documented standard operating procedures for consistency and accuracy.
  • Analyzed workflow data to identify areas for improvement and optimization.
  • Contributed to team meetings, providing insights on process enhancements.
  • Collaborated with cross-functional teams to identify areas for improvement in existing workflows, resulting in more efficient operations.
  • Trained new employees on workflow management best practices, ensuring smooth integration into the team and quick adaptability to their roles.
  • Improved workflow efficiency by analyzing and optimizing processes within the department.
  • Established clear expectations and goals for team members, fostering accountability and enhancing performance outcomes.
  • Achieved higher employee satisfaction by creating a supportive work environment that fostered professional growth.
  • Managed multiple projects simultaneously, ensuring timely delivery without compromising quality or exceeding budgets.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma - Welding

Weber High School
Pleasant View, UT
05.2022

Skills

  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Team leadership
  • Active listening
  • Effective communication
  • Verbal and written communication
  • Problem resolution
  • Relationship building
  • Customer relations
  • Team building
  • Scheduling and coordinating
  • Self motivation
  • Employee training
  • Training and development
  • Goal setting
  • Team development
  • Good judgment
  • Employee coaching and mentoring
  • Staff training
  • Idea development and brainstorming

Timeline

Workflow Manager

Discount Tire
04.2020 - Current

High School Diploma - Welding

Weber High School
Amaiya Sorensen