Amaiya Sorensen
14028 S Candy Pull Dr ,UT
Summary
Workflow Manager at Discount Tire with a proven track record in enhancing operational efficiency and fostering teamwork. Skilled in coordinating management and employee training, I successfully optimized processes, resulting in improved performance and higher employee satisfaction. Adept at problem-solving and effective communication, I drive team success through clear goal setting and relationship building.
Overview
5
5
years of professional experience
Work History
Workflow Manager
Discount Tire
04.2020 - Current
- Assisted in coordinating workflow processes to improve operational efficiency.
- Supported team in identifying and resolving workflow bottlenecks.
- Learned project management tools to track progress and deadlines.
- Collaborated with departments to streamline communication and task delegation.
- Engaged in training sessions to enhance knowledge of industry best practices.
- Documented standard operating procedures for consistency and accuracy.
- Analyzed workflow data to identify areas for improvement and optimization.
- Contributed to team meetings, providing insights on process enhancements.
- Collaborated with cross-functional teams to identify areas for improvement in existing workflows, resulting in more efficient operations.
- Trained new employees on workflow management best practices, ensuring smooth integration into the team and quick adaptability to their roles.
- Improved workflow efficiency by analyzing and optimizing processes within the department.
- Established clear expectations and goals for team members, fostering accountability and enhancing performance outcomes.
- Achieved higher employee satisfaction by creating a supportive work environment that fostered professional growth.
- Managed multiple projects simultaneously, ensuring timely delivery without compromising quality or exceeding budgets.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma - Welding
Weber High School
Pleasant View, UT05.2022
Skills
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
- Problem resolution
- Relationship building
- Customer relations
- Team building
- Scheduling and coordinating
- Self motivation
- Employee training
- Training and development
- Goal setting
- Team development
- Good judgment
- Employee coaching and mentoring
- Staff training
- Idea development and brainstorming
Timeline
Workflow Manager
Discount Tire
04.2020 - Current
High School Diploma - Welding
Weber High School