Amaiyah L. Brosier
Charlotte,North Carolina
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Goddard School
01.2024 - Current
- Greet and assist parents, students, and visitors, ensuring a welcoming environment.
- Handle inquiries, enrollments, and scheduling while maintaining accurate student records.
- Support teachers and staff with administrative tasks and classroom coordination.
- Assist with billing, payments, and communication with parents regarding school policies.
- Ensure compliance with school guidelines and state regulations.
CSR Licensed P&C Insurance Agent
TTEC
03.2023 - 12.2024
- Company Overview: Remote
- Managed 30-60 inbound calls daily, assisting members with insurance policies.
- Educated customers on coverage details, policy features, and claims procedures.
- Conducted virtual consultations to assess needs and recommend insurance solutions.
- Maintained compliance with regulatory requirements and company policies.
- Remote
Fulfillment Associate
Target
12.2022 - 03.2023
- Provided excellent customer service in a high-volume retail environment.
- Processed transactions accurately and assisted customers with inquiries.
- Maintained inventory organization and ensured efficient fulfillment of online orders.
Assistant Store Manager
Off Broadway Shoes
07.2022 - 12.2022
- Supervised and trained team members to enhance sales and customer service.
- Managed inventory, payroll, and store operations.
- Fostered positive customer relationships and resolved concerns efficiently.
Assistant Store Manager
Uncle Maddio's Pizza
01.2022 - 07.2022
- Coordinated staff schedules and monitored performance.
- Ensured quality customer service and a smooth dining experience.
- Assisted in budgeting and expense management.
Assistant Store Manager
Funnel Vision Funnel Cakes
01.2021 - 01.2022
- Oversaw daily store operations and upheld brand standards.
- Managed point-of-sale transactions and inventory restocking.
- Created a fun and engaging environment for customers.
Education
High School Diploma -
Julius L Chambers High School
Charlotte, NC2018
Skills
- Customer Service & Relationship Management
- Communication & Problem-Solving
- Time Management
- Administrative & Organizational Support
- Computer skills
- Data entry
Certification
Property & Casualty Insurance License 03/23-Present
Timeline
Administrative Assistant
The Goddard School
01.2024 - Current
CSR Licensed P&C Insurance Agent
TTEC
03.2023 - 12.2024
Fulfillment Associate
Target
12.2022 - 03.2023
Assistant Store Manager
Off Broadway Shoes
07.2022 - 12.2022
Assistant Store Manager
Uncle Maddio's Pizza
01.2022 - 07.2022
Assistant Store Manager
Funnel Vision Funnel Cakes
01.2021 - 01.2022
High School Diploma -
Julius L Chambers High School
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