Amaja Jenkins
Waukegan,IL
Summary
Strong interpersonal communication and writing skills.
Ability to relate to people from various cultures, ethnicities, and backgrounds.
Ability to communicate effectively and professionally with employees at varying grade levels.
Various Microsoft Office skills: Word, Excel, PowerPoint and the ability to type 60 words a minute.
Dedication, commitment and drive to expand, grow and learn on a daily basis.
Ability to work effectively in a fast pace environment.
7 years of experience in Customer Service.
Ability to identify customer’s concerns and perform the necessary tasks to accurately resolve issues in a timely manner and follow-up with customer to ensure a satisfactory resolution.
Comfortable in a team setting working with others.
Ability to work independently in the accomplishment of a wide variety of duties, including setting priorities and coordinating work
Highly organized, dedicated with a positive attitude
Overview
5
5
years of professional experience
Work History
Processing Agent
Travel Centers of American
06.2022
- Ordered parts for truckers as needed
- Managed the dispatch phones overnight
- Processed checks and credit card payments.
Teacher
Beyond Your Dreams Day Care, s Aid
09.2022 - Current
- Manage 20 kids 5 days per week
- Lesson Planning
- Housekeeping
- Lead children activities throughout the day
- Effectively communicate with parents providing updates as well as future plans and events.
Medical Assistant
COVID Testing Facility
03.2020 - 06.2022
- Collected specimen samples for testing
- Managed new and returning patients
- Responsible for dropping off samples collected to the appropriate labs.
Education
High School Diploma -
Warren High School
Gurnee, ILTimeline
Teacher
Beyond Your Dreams Day Care, s Aid
09.2022 - Current
Processing Agent
Travel Centers of American
06.2022
Medical Assistant
COVID Testing Facility
03.2020 - 06.2022
High School Diploma -
Warren High School