Amal Abker
Dubai, UAE,UAE
Summary
Dynamic professional with a proven track record at the University of Khartoum, enhancing library services through effective teamwork and collaboration. Excelled in multitasking and problem-solving, significantly improving user satisfaction. Skilled in Microsoft Office and adept at fostering positive relationships, demonstrating a strong blend of technical proficiency and interpersonal abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Library Assistant
University of Khartoum
09.2022 - 04.2023
- Handled check-in and check-out process of library materials at circulation desk.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Maintained secure environment by monitoring visitors at front desk.
Sales Associate
Textile Marketing
04.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices.
- Increased sales revenue by building strong rapport with customer.
Assistant Teacher
Al-sadaga Private School
03.2019 - 12.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Assisted in implementation of new learning tools, systems and materials.
Education
Bachelor Of Arts - Economic And Social Studies
University of Khartoum
Sudan Certificate Of Computer Science And Service - Computer Networking
University of Khartoum Institute
Khartoum 12.2020
High School Diploma - Academic
Um Almomnein For Girls
Nyala06.2019
Skills
- Written and oral communication
- Computer Assistance
- Cataloging and shelving
- Shelf reading
- Administrative Support
- Library Services
- Reading and teaching
- Microsoft Office
- Attention to Detail
- Data Entry
- Adaptable and Flexible
- Clerical Support
- Document Scanning
- Work Schedule Preparation
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking
Certification
+Developmental studies and research
+Organization management and volunteer work
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Library Assistant
University of Khartoum
09.2022 - 04.2023
Sales Associate
Textile Marketing
04.2021 - 07.2022
Assistant Teacher
Al-sadaga Private School
03.2019 - 12.2019
Bachelor Of Arts - Economic And Social Studies
University of Khartoum
Certificate Of Computer Science And Service - Computer Networking
University of Khartoum Institute
High School Diploma - Academic
Um Almomnein For Girls