Amal Fayad
Fredericksburg,VA
Summary
Collaborative Cafeteria Manager with four years of experience supervising all aspects of food service operations, including equipment preparation, employee supervision and inventory management. Expertise in maintaining administrative records and training personnel in operational procedures.
Overview
14
14
years of professional experience
Work History
Cafeteria Manager
Sodexo
08.2020 - Current
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Created training materials for new hires to ensure consistent knowledge of policies and procedures across the team.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
Assistant Cafeteria Manager
Sodexo
08.2016 - 05.2020
- Collaborated with cafeteria manager to develop seasonal menus that balanced nutritional needs with budgetary constraints.
- Cultivated positive relationships with vendors to negotiate favorable pricing on food supplies and equipment purchases.
- Streamlined order processes, reducing wait times during peak hours.
- Improved customer satisfaction by ensuring efficient cafeteria operations and maintaining a clean, welcoming environment.
- Monitored food preparation processes to maintain consistent quality across all menu items.
- Contributed to the overall success of the cafeteria by consistently seeking out opportunities for improvement, implementing innovative solutions to challenges faced in daily operations.
Childcare Worker
Creative Child Care & Academy
08.2012 - 05.2015
- Maintained a safe and clean environment for the children by adhering to health and safety protocols.
- Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
- Enhanced children''s social skills by facilitating group activities and promoting positive interactions.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Promoted good behavior with positive reinforcement methods.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
Substitute Childcare Worker
Merit School At The Castle
08.2010 - 05.2012
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Maintained open lines of communication with parents regarding student progress and any issues that arose during the school year.
Skills
- Food Preparation
- Health and safety procedures
- Food handling
- Sanitation Standards
- Safety and health precautions
- Kitchen Equipment Operation
- Meal Planning
- Health regulations
- Inventory Management
- Employee Scheduling
- Portion Control
- Allergy awareness
- Customer Service
- Problem-Solving
- Collaboration and Teamwork
- Money Handling
Timeline
Cafeteria Manager
Sodexo
08.2020 - Current
Assistant Cafeteria Manager
Sodexo
08.2016 - 05.2020
Childcare Worker
Creative Child Care & Academy
08.2012 - 05.2015
Substitute Childcare Worker
Merit School At The Castle
08.2010 - 05.2012