Amal Osman
Bellevue,WA
Overview
8
8
years of professional experience
Work History
Security Specialist
Securitas, (Amazon)
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Life Enrichment Manager
Mercer Island Sunrise Senior Living
06.2023 - 06.2024
- Managed budgets for activity supplies and equipment, optimizing resource allocation while maintaining high-quality experiences for residents.
- Delivered empathetic support to residents facing challenging life transitions, providing guidance and resources to navigate difficult situations successfully.
- Promoted mental stimulation through the facilitation of brain fitness exercises, supporting cognitive health in aging residents.
Behavioral Health Counselor
Eating Disorder Center
01.2022 - 08.2022
- Provided cultural sensitivity training for staff members, fostering inclusive therapeutic environment that recognized importance of diverse backgrounds and perspectives.
- Established trusting relationships with clients by demonstrating genuine empathy, active listening, and validating their experiences.
- Observed and monitored client behavior and responses to treatment.
Activity Assistant Brookdale Highlands Ranch
Brookdale Highlands Ranch
05.2016 - 05.2020
- Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
- Provided compassionate support for residents experiencing emotional challenges or undergoing personal transitions within their living environment.
- Conducted sensory stimulation activities for memory care patients, improving mood regulation and reducing agitation incidents.
- Coordinated special events to celebrate holidays, birthdays, or other milestones that fostered sense of community within residence.
Education
High School Diploma -
Overland High School
Aurora, COBachelor of Science - Social Work
Bellevue College
Bellevue, WA06.2025
Skills
- Assessment skills
- Mental Health Support
- Activity Planning
- CPR/AED
- Access Control
- Incident Response
Timeline
Security Specialist
Securitas, (Amazon)
06.2024 - Current
Life Enrichment Manager
Mercer Island Sunrise Senior Living
06.2023 - 06.2024
Behavioral Health Counselor
Eating Disorder Center
01.2022 - 08.2022
Activity Assistant Brookdale Highlands Ranch
Brookdale Highlands Ranch
05.2016 - 05.2020
High School Diploma -
Overland High School
Bachelor of Science - Social Work
Bellevue College