Amal Yusuf

• Followed and implemented individualized behavior intervention plans created by BCBAs.
• Monitored and documented each child’s behavior, skill development, and therapy progress.
• Applied evidence-based strategies to manage challenging behaviors and support positive reinforcement.
• Assisted children in learning essential life skills such as communication, social skills, and daily living activities
• Collaborated closely with parents and caregivers to provide updates, guidance, and support.
• Worked as part of a therapy team to maintain a consistent, supportive environment for each child

• Sales & Product Expertise
• Persuasive selling of wireless, streaming, and tech products (AT&T & DirecTV)
• Mastery in upselling and bundling services to meet customer needs
• Knowledgeable in wireless plans, device upgrades, and tech accessories
• Customer Communication
• Strong interpersonal skills used to build trust and close sales
• Confidently delivered presentations and answered customer questions with clarity
• Acted as a brand ambassador, representing AT&T in retail environments
• Performance & Goal Orientation
• Worked under commission-based structure — driven by hitting sales goal
• Adapted quickly to changing promotions, products, and target metrics
• Kept calm and strategic in high-pressure, fast-paced sales settings
• Professionalism & Store Partnership
• Maintained excellent relationships with in-store staff and followed retail protocols
• Dressed professionally and upheld brand image consistently
• Followed strict rules regarding compliance, ethics, and customer privacy (HIPAA-level discipline)
• Tech & Equipment Usage
• Used iPads and mobile software to process orders, track leads, and access product databases
• Understood digital workflows, order entry, and troubleshooting sales tech tools
• Accountability & Discipline
• Accurately recorded time, sales, and paperwork
• Followed daily reporting requirements and respected non-compete/confidentiality policies
• Learned real-world professionalism through hands-on accountability

• Be able to receive and put away inventory
• Get customer orders ready and pack them up
• Load boxes into trucks for shipment
• Use scanners to read bar codes on products
• View prompts on screens and follow the direction for some tasks
• Troubleshoot problems
• Ensure product meets quality requirements
• Operate powered industrial trucks (PIT) such as a forklift or pallet driver, and work at heights up to 35 feet.
• Equipment training and certification are provided free of cost.

• Creating Amazing Client Experience
• Suggest and sell products and services to our clients in all areas of the store
• Prepare pickup orders for clients that buy online
• Supporting Store Success
• Be knowledgeable of cashier functions
• Provide a welcoming environment for our clients
• Help make a beautiful first impression by keeping the store sparkling and stocked
• Support special events, promotions, and priorities as they come up
• Ensure compliance with sampling policies
• Participate in programs to reduce loss
• Demonstrate Sephora Values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

• Used to tutor students on school hours
• Assisted with daily tutoring with other tutores
• Effectively prepared me on how to deal with teaching ect..

• Produce and inspect products at an acceptable quality level.
• Must be able to read and or understand established procedures.
• Maintain orderly and safe working conditions as well as perform all duties in accordance with established procedures and good manufacturing procedures.
• Responsible for the accuracy of Traceability Forms used during the manufacturing of the products.
• Operate specific equipment as assigned by the Department Supervisor per accepted work instructions at acceptable efficiency levels.
• Regularly perform minor set-ups and adjustments of equipment to which assigned, when appropriate training has been completed.
• Able to establish good working relationships with all levels of operations.
• Able to cross train co-workers when required.
• Other assignments as requested.

• Acquired customer service knowledge.
• Communication skills.
• Paid Attention to detail as well as customer needs.
• Ability to work with others as a team.

• Effective customer services and strong interpersonal communication skills
• Used cash register to process payments
• Assists with daily bakery operation, including baking, decorating, packaging, and storing cookies
• Daily youth interaction
• Keeping the bakery area clean and free from contamination.

Graduated from Como park senior high - 2021

Currently attending Century College