Amalia Farfan
Chicago,IL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts. Accuracy-driven Clerk successful at delivering vital clerical support to internal teams as well as customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Immigration Service Associate
Logan Square Neighborhood Association
Chicago, Il
07.2022 - Current
- Increased accuracy in document preparation through meticulous attention to detail in proofreading forms and supporting materials.
- Conducted client intake interviews to determine client service need and eligibility.
- Contributed to client case file preparation and verified inclusion of required documentation.
School Crossing Guard
Chicago Public Schools CPS
Chicago, IL
08.2019 - Current
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Completed regular check-ins and progress report for each client.
- Promoted positive relationships with students, parents, and the community through friendly interactions while on duty.
- Ensured student safety by diligently monitoring crosswalks and traffic during arrival and dismissal times.
- Improved overall crossing efficiency by effectively communicating with students, parents, and drivers.
- Upheld a professional demeanor while consistently wearing required uniform, badge, and safety equipment.
- Participated in ongoing training opportunities to stay current on best practices related to student transportation safety guidelines.
- Withstood adverse environmental conditions.
Caregiver
Healthcare Plus
Chicago, IL
05.2016 - 06.2018
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Entertained, conversed and read aloud to keep patients mentally alert.
Scanning Operator
Presence Health
Chicago, IL
12.2014 - 05.2015
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in team-building activities to enhance working relationships.
- Developed and maintained courteous and effective working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Documented finished work to keep supervisors informed of production activities.
Administrative Clerk II
Dearborn National
Downers Grove, IL
06.1987 - 02.2013
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Prepared and processed papers for use in scanning, microfilming and microfiche.
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs.
- Documented finished work to keep supervisors informed of production activities.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Documented finished work to keep supervisors informed of production activities.
- Obtained scanned records and uploaded into database.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Organized, sorted and checked input data against original documents.
Education
High School Diploma -
William H. Wells
Chicago, IL06.1986
Skills
- Data Entry
- Service-Oriented
- Self-Motivated
- Record Sorting and Filing
- Problem Solving
- Outgoing Mail Preparation
- Data Entry and 10-Key
- Reliable and Punctual
- Flexible and Adaptable
- Verbal and Written Communication
- Team Collaboration
- Multitasking and Prioritization
- Attention to Detail
- Equipment Troubleshooting
- Office Machine Operation
- Document Typing and Formatting
- Prioritization and Time Management
- Mail Sorting and Routing
- Records Management Software
- Microsoft Office
- Excellent Communication
- Production records management
- Equipment optimization
- AS400 expertise
- Records Storage
- Document Scanning
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Immigration Service Associate
Logan Square Neighborhood Association
07.2022 - Current
School Crossing Guard
Chicago Public Schools CPS
08.2019 - Current
Caregiver
Healthcare Plus
05.2016 - 06.2018
Scanning Operator
Presence Health
12.2014 - 05.2015
Administrative Clerk II
Dearborn National
06.1987 - 02.2013
High School Diploma -
William H. Wells