Amancio Ramirez
Monterey,CA
Summary
Full-time student eager to utilize customer service and food handling skills. Had previously obtained a food handlers permit from OSHA. Thrives under pressure and is adaptable to different environments. Over 10 years experience communicating and working with teams towards a common goal.
Overview
2
2
years of professional experience
Work History
Dick's Sporting Goods Teammate
Dick's Sporting Goods, Inc
Salinas , CA
08.2022 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pharmacy Technician
CVS Pharmacy
Salinas, CA
03.2022 - 08.2024
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Education
Bachelor of Science - Computer Science
California State University - Monterey Bay
Seaside, CASkills
- Safe Food Handling
- Order review
- Proficient in math
- Customer Service
- Computer Skills
- Verbal Communication
- Written Communication
- Cash Handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- Multiple Employee of the Month Awards
- Dean's List
References
References available upon request.
Timeline
Dick's Sporting Goods Teammate
Dick's Sporting Goods, Inc
08.2022 - 08.2024
Pharmacy Technician
CVS Pharmacy
03.2022 - 08.2024
Bachelor of Science - Computer Science
California State University - Monterey Bay