Amanda Abbott
Human Resources Assistant
Huntsville,AL
Summary
Meticulous Administrative Support Professional with 10+ years history in processing sensitive documents and leading specialized child development implementation cirriculum while delivering the highest quality customer service. Builds rapport with staff and patients to foster smooth and effective department operations. Strong knowledge of Release of Information policies, procedures, and HIPAA regulations.
Overview
25
25
years of professional experience
17
17
years of post-secondary education
Work History
Leader-Level Education Technician (NF-02)
Civil Service, United States Air Force
07.2024 - Current
- Serves as Room Lead Education Technician developing and implementing fun, educational activities for children of varying ages.
- Performs assigned Room Lead positional responsibilities, in accordance with organizational standards and policies.
- Provides technical guidance and leadership to junior employees.
- Promotes and fosters effective with others and to communicate effectively both orally and in writing.
- Conducts on-the-job training and instructions on work methods and techniques.
- Assisted Program Director with NAEYC Program-level accreditation portfolio.
- Briefs staff, management, and parents on individualized educational activities with written daily progress reports for each child.
- Assists Trainers with resource management, Early Learning Matters (ELM) curriculum activity plan scheduling and preparing program policy material.
Child and Youth Program Assistant (CY-02) Target
Non-Appropriated Funds (NAF)
06.2019 - 06.2024
- Assisted with Room Lead positional responsibilities, in accordance with organizational standards and policies.
- Collaborates with Caregivers and Trainers to complete National Association for the Education of Young Children (NAEYC) accreditation portfolio standards review.
- Partners with parents to support and enhance child choices and maximize benefits of the program.
- Coordinates Speech and Occupational Therapists with parents to build, accommodate, and address developmental concerns.
- Pursuing Child Development Associate (CDA) certification.
Medical Administrator
Mid-Illinois Hematology And Oncology Association
01.2001 - 12.2002
- Maintained accuracy, completeness, and security for medical records and health information.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Assisted in training new staff on medical record processing and filing procedures.
- Processed patient referrals to other medical specialists.
- Confirmed consistent and accurate medical recordkeeping practices.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Entered and scanned patient history, current medical conditions and medications into medical software systems.
Education
Bachelor of Science - Health Science
South University
Montgomery, AL 01.2013 - Current
Certification - Child Development Associate
Council For Professional Recognition
Washington, DC 01.2021 - Current
Skills
NACI Clearance Pursuing Health Science Degree
Prepares Accurate & Timely Reports Mentor & Train New Employees
Performs Supervisory Assignments
Professional References
Name Title Phone Email
Cassie Smith Office Manager (309) 287-2427 cassier41@yahoo.com
Serena Moorer T&C Specialist (850) 883-7446 serena.moorer.2@us.af.mil
Timeline
Leader-Level Education Technician (NF-02)
Civil Service, United States Air Force
07.2024 - Current
Certification - Child Development Associate
Council For Professional Recognition
01.2021 - Current
Child and Youth Program Assistant (CY-02) Target
Non-Appropriated Funds (NAF)
06.2019 - 06.2024
Bachelor of Science - Health Science
South University
01.2013 - Current
Medical Administrator
Mid-Illinois Hematology And Oncology Association
01.2001 - 12.2002
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