Amanda Abrell
New Castle,IN
Summary
Versatile and dedicated professional with a strong work ethic and customer service excellence, honed at Boars Head Provisions Co. Expert in food safety and sanitation, with a proven track record of enhancing customer satisfaction and reducing waste. Skilled in creating engaging events and providing compassionate care, demonstrating honesty and integrity in all endeavors.
Overview
10
10
years of professional experience
Work History
Deli Clerk
Boars Head Provisions Co
03.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Offered product samples to customers, generating additional sales through taste-testing.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Learned other teammates' work tasks to train as backup.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Event Planner
HOOSIER HAUNTS
10.2019 - Current
- Established working relationships with clients by organizing various events.
- Performed event coordination for larger parties and gatherings.
- Coordinated with participating vendors during event planning.
- Coordinated schedules and timelines for events.
- Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
- Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Leveraged social media platforms to create buzz around events, driving awareness and interest among target audiences.
- Performed face-to-face meetings to finalize contract for services and event details.
- Brainstormed and implemented creative event concepts and themes.
- Managed event logistics and operations.
Caregiver
Home Health Services
05.2014 - 08.2020
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Education
High School Diploma - Basic
New Castle Chrysler High School
New Castle, IN05.2005
Skills
- Customer Service
- Cleanliness and sanitation
- Honesty and Integrity
- Strong Work Ethic
- Food safety knowledge
- Safe Food Handling Practices
- Cleaning and sanitizing
- Food Preparation
- Meat slicing expertise
- Safe Food Handling
- Equipment safety
- Organizational abilities
- Food preparations
- Sanitation Practices
- Proper food handling
- Platter and Tray Preparation
Timeline
Deli Clerk
Boars Head Provisions Co
03.2022 - Current
Event Planner
HOOSIER HAUNTS
10.2019 - Current
Caregiver
Home Health Services
05.2014 - 08.2020
High School Diploma - Basic
New Castle Chrysler High School
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