AMANDA ADKINS
Jackson
Summary
Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results. Committed to enhancing customer satisfaction and operational efficiency through effective problem-solving and resourcefulness.
Overview
26
26
years of professional experience
Work History
Tax Preparer
Jackson Hewitt Tax Service
11.2025 - 05.2026
- Prepared individual tax returns ensuring compliance with federal and state regulations.
- Conducted comprehensive client interviews to gather essential financial information, ensuring complete and accurate tax documentation.
- Analyzed client financial documents to identify deductions and credits maximizing tax benefits.
- Guided clients through tax preparation process, addressing questions and concerns effectively.
- Reviewed completed returns for accuracy, providing quality assurance before submission.
- Adapted quickly to new tax software and technologies, enhancing efficiency in tax preparation tasks.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Retail Store Manager
Fruth Pharmacy
06.2008 - 01.2025
- Oversaw daily store operations to drive efficiency, productivity, and adherence to company policies.
- Supervised the hiring, onboarding, and training of employees, focusing on adherence to established store procedures.
- Streamlined staff scheduling by effectively handling shift assignments, vacation approvals, and time-off requests.
- Facilitated performance evaluations for employees, offering actionable feedback to drive professional development.
- Managed cash handling procedures, ensuring accurate register reconciliation at end of each shift.
- Delivered outstanding customer service to foster a positive and welcoming atmosphere for all patrons.
- Handled customer complaints professionally and resolved issues promptly.
- Monitored inventory levels and ordered new stock as needed to maintain appropriate levels.
- Received and processed incoming shipments and verified contents against packing slips and invoices.
- Assisted in conducting annual inventory counts for accurate stock levels for every store within the chain.
- Collaborated with administrative staff on billing, accounts payable, and other financial tasks.
- Maintained clean, safe, and organized store environment for customers and employees.
- Updated personnel records to document promotions, performance reviews, and other employee transactions.
- Helped train associates in all Fruth stores with the rollout of a new point of sale system.
Assistant Teacher, Lead Teacher/CSP, Family Tracking Specialist
Jackson-Vinton Community Action Head Start
01.2000 - 10.2013
- Ensured adherence to federal Head Start performance standards and state licensing regulations.
- Maintained accurate records of attendance, meal counts, and other required documentation.
- Provided resources and referrals for families in need of additional support services such as healthcare, housing, or financial assistance.
- Conducted parent-teacher conferences and home visits to discuss child's development and progress, as well as, Kindergarten readiness skills and family goals.
- Supported classroom management by implementing structured activities and fostering positive student interactions.
- Assisted lead teachers in lesson planning and preparation of educational materials to enhance learning experiences.
- Evaluated student learning by conducting continuous observations and documenting progress.
- Developed lesson plans for preschool-aged children to promote cognitive, social, and emotional growth.
- Collaborated with other teaching staff to ensure a safe and nurturing environment for students.
- Participated in professional development workshops to stay current on early childhood education trends and best practices.
- Maintained positive learning environment with well-organized classrooms and content.
- Communicated with parents to gather necessary documents and information for enrollment.
- Maintained data integrity through meticulous and timely input into computer systems.
- Ensured organized storage of physical files in secure location.
- Operated standard office equipment like printers, copiers, and telephone systems.
Education
No Degree Earned - Early Childhood Education
University of Rio Grande/Rio Grande Community College
Rio Grande, OhioDiploma - General Studies
Jackson High School
Jackson, OhioSkills
- Approachable demeanor
- Consistently dependable
- Customer service leadership
- Accurate cash handling
- Inventory management
- Effective problem resolution
- Store operations
- Point of sale systems
- Retail management
- Strong multi-tasking
LANGUAGE
English
Native
Timeline
Tax Preparer
Jackson Hewitt Tax Service
11.2025 - 05.2026
Retail Store Manager
Fruth Pharmacy
06.2008 - 01.2025
Assistant Teacher, Lead Teacher/CSP, Family Tracking Specialist
Jackson-Vinton Community Action Head Start
01.2000 - 10.2013
No Degree Earned - Early Childhood Education
University of Rio Grande/Rio Grande Community College
Diploma - General Studies
Jackson High School