Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

AMANDA AFOA

Fort Polk,LA

Summary

Dedicated professional and student with a history of meeting company goals while utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organization. Have an ambitious interest in interlacing the vast array of personal experience and understanding of general business with anticipated education and professional skills for a dynamic work environment in the mental health field.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Owner and Founder

of Koffee Kat, LLC
Fort Polk, , LA
01.2022 - Current
  • Founded and managed Koffee Kat, LLC, growing revenue to over $50,000 in four months.
  • Managed day-to-day business operations to enhance operational efficiency and productivity by managing budgets, accounts, and costs.
  • Created and monitored promotional approaches to increase sales and profit levels. Along with aligning brand initiatives and sales strategies.
  • Recruited, hired, and trained personnel to perform daily business functions. Maintained constructive employee morale which in return produced excellent customer service.

Military Spouse Volunteer

Army
Fort Bragg, HAAF, JBSA, Fort Polk , NC, GA, TX, LA
03.2015 - Current
  • Executed quarterly meetings to provide information to military spouses and families while improving situational awareness and communication.
  • Established emergency call roster for over 300 families; to disseminate critical information supporting Commander’s Intent.
  • Was liaison between military command and spouses, which provided space to voice spouse concerns and assist in support while maintaining confidentiality.
  • Participated in planning multiple deployment reintegration to better well-being of military personnel and family members.

Co-Owner and Fitness Instructor

Stroller Strong Moms, San Antonio, LLC
San Antonio,, TX
01.2018 - 09.2020
  • Established and opened LLC fitness group with set goals of empowering mothers of all ages while focusing on physical, mental, and spiritual well-being.
  • Led over 250 comprehensive classes for strength training.
  • Fostered safe environment and strong support group for over 30 members within 12 months across San Antonio, TX.
  • Informed clients about nutrition, lifestyle situations, and weight control.

Manager

Stroller Strong Moms, Savannah, LLC
Savannah, GA
04.2017 - 12.2017
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Achieved or exceeded financial goals regularly by controlling expenses, optimizing schedules, and regulating inventory usage. Alongside monthly payroll execution.
  • Controlled and managed over 50 membership accounts via Pike-13 and Push-Press platforms.
  • Coordinated multiple evening events with local vendors to build business relationships and gain local support; while maintaining social media presence and advertisements.

Manager of AALTOS Garden Café and Playmakers

Canad Inn Destination Centre
Grand Forks, ND
10.2013 - 05.2014
  • Created and submitted reports to senior management to aid in business decision-making and planning. While, overseeing aspects of labor cost, customer experience, cost control, and budget analysis to ensure profitability.
  • Performed training to over 12 team members in successful strategies to meet operational and sales targets.
  • Ensured complete execution of quality shifts, driving sales and profit performances while maintaining proper staffing and meeting labor targets.
  • Listened, apologized with empathy, found solutions, and followed through with each guest's resolution. While also educating staff on strategies for handling difficult customers and challenging situations.

Education

Master of Arts - Marriage and Family Therapy

Syracuse University
Syracuse, NY
05.2024

Bachelor of Science - Business, Marketing

Edgewood College
Madison, WI
05.2012

Skills

  • Crisis intervention
  • Patient care skills
  • Behavior observation
  • Direct supervision skills
  • De-escalation techniques
  • Conflict resolution

Certification

  • Level One Certified Run Coach, Road Runners Club of America- September 2019
  • Group Fitness, American Council of Exercise -March 2018
  • Special Operation Command Spouse Mentorship, United States Army- September 2016
  • Family Readiness Group Leader, 1st Ranger Battalion, 75th Ranger Regiment - February 2016
  • Family Readiness Group Key Caller, 1st Ranger Battalion, 75th Ranger Regiment - February 2016
  • Family Readiness Group Treasurer, 3-75 Calvary, 1st Brigade. 82nd Airborne Division - September 2014

Timeline

Owner and Founder

of Koffee Kat, LLC
01.2022 - Current

Co-Owner and Fitness Instructor

Stroller Strong Moms, San Antonio, LLC
01.2018 - 09.2020

Manager

Stroller Strong Moms, Savannah, LLC
04.2017 - 12.2017

Military Spouse Volunteer

Army
03.2015 - Current

Manager of AALTOS Garden Café and Playmakers

Canad Inn Destination Centre
10.2013 - 05.2014

Master of Arts - Marriage and Family Therapy

Syracuse University

Bachelor of Science - Business, Marketing

Edgewood College

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