Managed HR operations for a workforce of 15,000 employees, overseeing recruitment, onboarding, performance management, and leave processes
Investigated and resolved employee relations issues to foster a culture of trust and accountability
Administered benefits programs and coordinated training initiatives, while preparing HR reports to support strategic decision-making
Conducted workplace investigations to address allegations of harassment or discrimination, ensuring a safe work environment.
Role was impacted by company wide layoffs
HR Generalist
Driveline Retail Merchandising
Coppell, USA
04.2020 - 06.2023
Provided comprehensive HR support for a nationwide workforce of 10,000 employees, ensuring compliance in employee relations, investigations, terminations, and leave management
Oversaw high-volume onboarding processes, resulting in a 12% improvement in new hire retention
Acted as the primary contact for employee inquiries and grievances, effectively addressing and resolving concerns
HR Generalist
Crestone Group
Southlake, USA
02.2019 - 03.2020
Oversaw recruitment, onboarding, and training processes for a diverse workforce, ensuring compliance with labor laws and maintaining a safe and productive environment
Implemented and enforced HR policies and procedures, including attendance, workplace safety (OSHA compliance), and employee performance evaluations, tailored to the needs of a manufacturing bakery setting
Administered employee benefits programs, including health insurance, leave management, and wellness initiatives, to improve employee satisfaction and retention in a fast-paced manufacturing environment
Education
Associate of Arts - Liberal Arts Honors
Tarrant County College
Hurst, TX
05.2016
Bachelor of - Business Administration
Sam Houston State University
Huntsville, TX
Skills
Recruitment
Employee Relations
Leave Management
Benefits Administration
Conflict Resolution
HR Policy Development and SOPs
HRIS Systems (Workday, Paycom, Kronos, ADP)
Payroll Processing
Compliance With US Employment Laws (FMLA, ADA, OSHA)
Certification
SHRM-CP Certification, Pending Completion, February 2025