Amanda Phillips
Middletown,NJ
Summary
Experienced broadcast operations leader with a focus on program scheduling, media management, and cross-platform strategy. Skilled in team leadership, workflow optimization, and driving cost-saving initiatives through tech integration.
Overview
14
14
years of professional experience
Work History
Director of Program Scheduling & Operations
MSG Networks
09.2022 - Current
- Lead cross-functional teams in Programming Operations and Media Asset Management, overseeing end-to-end scheduling across linear TV, DTC app, and FAST channel platforms.
- Manage strategic scheduling for live sports, original content, and acquisitions, while ensuring compliance with pro team blackout rules and league guidelines.
- Successfully transitioned the company to a cost-effective AI captioning platform, improving efficiency and reducing long-term vendor costs.
- Oversee closed captioning workflows, media licensing, and footage usage rights, ensuring full regulatory compliance and editorial integrity.
- Currently spearheading the migration to a new master control facility, targeted for completion by year-end, while serving as the lead operations contact and coordinating with engineering, vendors, and master control during nights and weekends.
- Utilize Airtable and FileMaker to streamline scheduling workflows, content tracking, and asset management.
- Act as key stakeholder in cross-departmental initiatives involving technology upgrades, content distribution, and operational continuity.
Manager of Crewing Operations
Program Productions
09.2021 - 09.2022
- Hire and manage crews of sports, entertainment, and other live event technicians.
- Communicate with clients regarding crew requirements, budgets, and schedules.
- Coordinate and manage travel for technical crews, including airfare, hotel, and rental car bookings.
- Initiate budget and schedule adjustments as required.
- Work closely with local unions.
- Manage the regional crewing coordinator.
Manager of Scheduling & Operations
MSG Networks
09.2015 - 10.2021
- Managed program scheduling of all NY Knicks, NY Rangers, NJ Devils, NY Islanders, NY Red Bulls, NY Liberty, and Buffalo Sabres live games.
- Create, distribute, and maintain all changes for 13 monthly programming schedules for multiple regions across New York, New Jersey, Connecticut, Pennsylvania and 2 nationally distributed schedules.
- Create, distribute, maintain all changes, and troubleshoot 27 schedules for MSG Network’s mobile viewing app MSG GO.
- Act as a liaison between my group and our remotely located master control to problem solve technical broadcast issues.
- Schedule all close captioning in ordnance with FCC regulations.
- Coordinate delivery of shoulder programming through electronic file and satellite delivery.
- Schedule regional and affiliate blackouts for live telecasts under the director of VP of Programming Operations.
Coordinator Scheduling & Operations
MSG Networks
08.2011 - 09.2015
- Add and update program titles for Nielsen ratings.
- Provide and monitor contingency plans for all live broadcasts.
- Assisted the Manager of Scheduling & Operations with changes and distribution of programming schedules.
Education
Bachelor of Arts - Communications
Seton Hall University
South Orange, NJ06.2010
Skills
- Broadcast Programming Strategy (Linear, DTC, FAST)
- Scheduling Operations & Content Acquisitions
- Media Asset Management & Licensing
- Team Leadership & Cross-Functional Coordination
- Regulatory Compliance (Blackouts, FCC, Captioning)
- Airtable, FileMaker, and Workflow Optimization
- Master Control Coordination & Operational Continuity
- Project Management & Vendor Relations
- AI Captioning Integration & Cost Efficiency
Timeline
Director of Program Scheduling & Operations
MSG Networks
09.2022 - Current
Manager of Crewing Operations
Program Productions
09.2021 - 09.2022
Manager of Scheduling & Operations
MSG Networks
09.2015 - 10.2021
Coordinator Scheduling & Operations
MSG Networks
08.2011 - 09.2015
Bachelor of Arts - Communications
Seton Hall University
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