Amanda Allen
Denham Springs,LA
Summary
Proven Invoicing Specialist from Bureau Veritas, adept in enhancing workflow efficiency and reducing invoice discrepancies. Skilled review contract's and relationship building, I significantly improved customer satisfaction and cash flow management. Expert in leveraging accounts receivable and dispute resolution abilities to maintain positive client relations and uphold financial accuracy.
Overview
11
11
years of professional experience
Work History
Invoicing Specialist
Bureau Veritas
Baton Rouge
09.2016 - Current
- Maintained organized electronic filing system for easy access of critical billing documents, optimizing workflow for the entire team.
- Reduced invoice discrepancies by consistently monitoring accounts receivable and following up on outstanding balances.
- Coordinated closely with sales teams to resolve pricing discrepancies in invoices while adhering to company guidelines.
- Improved customer satisfaction with timely and accurate invoicing, addressing inquiries promptly and professionally.
- Ensured timely issuance of credit notes and adjustments for accurate reflection of client transactions in financial records.
- Trained new employees on invoicing procedures, contributing to a well-prepared workforce capable of handling complex tasks independently.
- Negotiated favorable payment terms with vendors, enhancing cash flow management for the company.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Assisted in internal audits, providing necessary documentation and support for financial compliance purposes.
- Provided guidance in resolving complex invoicing matters that required specialized experience and knowledge of industry standards.
- Supported month-end close activities by preparing journal entries related to revenue recognition adjustments.
- Analyzed client contracts to ensure accurate billing as per agreed terms, minimizing disputes and maintaining positive relationships.
- Managed high-volume invoices, ensuring proper coding and approval before processing payments.
- Enhanced invoice accuracy by meticulously reviewing and verifying data prior to submission.
- Monitored outstanding invoices and performed collections duties.
- Executed billing tasks and recorded information in company databases.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Generated daily, weekly and monthly reports for billing department.
- Processed customer refunds and adjustments according to company policies.
- Handled account payments and provided information regarding outstanding balances.
- Generated monthly billing and posting reports for management review.
- Used data entry skills to accurately document and input statements.
- Responded to customer concerns and questions on daily basis.
- Created improved filing system to maintain secure client data.
Assistant Teacher
Livingston School System
Denham Springs, LA
06.2013 - 08.2015
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
Massage Therapy - Massage Therapy
Medical Training College
Baton Rouge, LASkills
- Payment tracking
- Accounts Receivable
- Deadline-oriented
- Invoice Processing
- Dispute Resolution
- Customer Service
- Data Entry
- Payment Transactions
- Data inputting
- Billing statement review
- Payment Processing
- Collections processing
- Records Research
- Database Management
- Quickbooks
- Invoicing prowess
- Relationship Building
- Paperwork and documentation
- Microsoft Office
Timeline
Invoicing Specialist
Bureau Veritas
09.2016 - Current
Assistant Teacher
Livingston School System
06.2013 - 08.2015
Massage Therapy - Massage Therapy
Medical Training College