Amanda Almaguer
Austin,TX
Summary
Dedicated and detail-oriented professional with over 10 years of experience in logistics, customer service, and administrative support, including direct work with Texas Health and Human Services. Bilingual in English and Spanish, with a strong reputation for reliability, organization, and the ability to manage fast-paced responsibilities with professionalism and care. Skilled at solving problems on the go, supporting teams, and ensuring tasks are completed accurately and on time.
Overview
14
14
years of professional experience
Work History
Vehicle Driver III
Texas Health & Human Services Region 8
San Antonio, TX
06.2023 - 10.2025
- Provide exceptional customer service to internal staff and the public, maintaining professionalism and empathy in all interactions.
- Perform front-line administrative tasks including documentation, scheduling, and communication coordination across departments.
- Deliver, assemble, and install office equipment and supplies across HHS facilities.
- Oversee shipping logistics, mail distribution, and document services, including inventory and maintenance tracking.
- Utilize CAFM and CAPPS systems to manage property records and assignment details.
- Support emergency response logistics as a member of the Regional Disaster Deployment Team.
- Coordinate warehouse operations and assist with office relocations and surplus inventory.
Delivery Driver
Sherwin-Williams
Houston, TX
10.2022 - 05.2023
- Delivered paint and supply orders to residential and business clients across multiple routes.
- Selected efficient delivery routes to meet tight deadlines while optimizing fuel and time usage.
- Maintained vehicle safety through regular inspections and detailed mileage/fuel reporting.
- Provided friendly and responsive customer service in a fast-paced environment.
Medical Courier
LabCorp
Houston, TX
05.2019 - 07.2022
- Transported and documented sensitive medical specimens with strict adherence to protocols.
- Ensured secure chain-of-custody during all deliveries, while maintaining compliance with HIPPA standards.
- Communicated effectively with dispatchers and medical staff to provide timely and accurate deliveries.
- Used GPS and route planning tools to avoid delays and improve delivery efficiency.
Delivery Driver
The Granite Crew
Houston, TX
02.2012 - 06.2015
- Scheduled deliveries, confirmed appointments, and delivered materials to commercial and residential sites.
- Maintained excellent customer service and safety standards, with no traffic violations.
- Supported the sales team with order processing and customer communication.
- Completed time-sensitive deliveries while managing logistics in high-traffic areas.
Education
High School Diploma -
Penn Foster High School
Scranton, PASkills
- Customer Service & Client Relations
- Safe Driving & Transportation Operations
- Time Management & Route Efficiency
- Problem Solving Under Pressure
- Attention to Detail
- Adaptability & Reliability
Certificate of Appreciation
Certificate of Appreciation - Texas Health and Human Services
Recognized for outstanding customer service, professionalism, and consistent support of team operations.
Languages
Spanish
Native or Bilingual
Timeline
Vehicle Driver III
Texas Health & Human Services Region 8
06.2023 - 10.2025
Delivery Driver
Sherwin-Williams
10.2022 - 05.2023
Medical Courier
LabCorp
05.2019 - 07.2022
Delivery Driver
The Granite Crew
02.2012 - 06.2015
High School Diploma -
Penn Foster High School