Amanda Alvarez
Miami,FL
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
1
1
year of professional experience
Work History
Barthender
La Carreta Restaurant
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Sales Representative
El Dorado Forniture
01.2023 - 06.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Server Manager
El Toro Loco Churracaria
06.2023 - 01.2024
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
Education
GED -
Behavior Analyst Certification Board
02.2024
High School Diploma -
Centro Mixto Ines Luaces Sanchez
Camaguey, Cuba06.2019
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Languages
English
Native or Bilingual
Timeline
Server Manager
El Toro Loco Churracaria
06.2023 - 01.2024
Barthender
La Carreta Restaurant
01.2023 - Current
Sales Representative
El Dorado Forniture
01.2023 - 06.2024
GED -
Behavior Analyst Certification Board
High School Diploma -
Centro Mixto Ines Luaces Sanchez
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