AMANDA ANN BAILEY
Wayne,NJ
Summary
Ten years of luxury retail experience as a Counter Manager, Fashion Designer, Makeup Artist, and Sales Associate. Exceptional in building client relationships and delivering personalized customer experiences, consistently exceeding sales targets and maintaining a robust client book.
Overview
2027
2027
years of professional experience
Work History
Counter Manager
Jo Malone
Short Hills
06.2026 - Current
- Manages daily operations at the Jo Malone fragrance counter.
- Exceeds sales targets consistently, earning recognition and commendations for strong work ethic and sales performance.
- Enhances customer satisfaction by guiding clients through individualized fragrance selections.
- Provides bespoke consultations, scent-combining advice, and product demonstrations to deliver personalized customer experiences.
- Builds and maintains both digital and physical client books that incessantly drive repeated visits, loyalty, and outreach.
- Maintains visual merchandising standards to enhance product displays and attract new clients through brand promotion and sales marketing practices.
- Collaborates and aids team members to ensure smooth store operations.
Sales
Burberry
New York
04.2025 - 10.2025
- Built relationships with new and existing clients through both my interpersonal abilities and passionate creativity.
- Delivered personalized and elevated creative experiences.
- Implemented sales targets, working with sales staff to communicate the latest targets and approaches to promoting product awareness and boosting sales in areas of emphasis.
- Periodically exceeded individual and store goals.
- Analyzed sales data to identify trends and make recommendations on improving sales performance.
- Planned and executed special events to drive sales and increase foot traffic in the store.
Senior Sales - Key Holder
Jimmy Choo
Riverside Square Mall, Hackensack
07.2021 - 02.2025
- Faithfully achieves weekly and monthly sales goals.
- Promoted new clothing lines and sales, increasing customer engagement and brand awareness.
- Cultivated a robust client book, contributing to business growth.
- Developed and maintained relationships with prestigious clientele, ensuring repeat business.
- Productively styling, crafting, and grooming customers' visualizations on a weekly basis.
- Arranges the visual floor sets and maintains the sales floor.
- Proficiently and personally delivering merchandise on mandated scheduled times.
- Preserving and enhancing all relationships through communicating to them devotedly in a well professional manner.
Makeup Artist at Bobbi Brown
Bloomingdales
Wayne, NJ
08.2016 - 03.2022
- Attentively worked under the businesses of Lancôme, Estée Lauder, Clinique, Chanel, La Mer, Bobbi Brown.
- Customized cosmetic and skincare applications to enhance client satisfaction and confidence.
- Executed brand philosophies through deep product knowledge, while enriching customer experiences across all cosmetic brands.
- Surpassed monthly sales targets by implementing effective sales strategies. in accordance with productivity objectives.
- Educated clients on skincare routines to support long-term skin health beyond the make-up counter.
- Orchestrated multiple tasks and projects with strong attention to details.
Sales Specialist
Tory Burch
Paramus, NJ
07.2020 - 10.2020
- Maintained a detailed clientele book that strengthened customer relationships and drove proactive sales.
- Developed and nurtured customer relationships to enhance loyalty and repeat business.
- Ensured high-level customer service through extensive product knowledge and product ownership.
- Assisted customers daily on the work floor to meet their needs and improve satisfaction.
Fashion Consultant - Designer Handbags
Saks Fifth Avenue
Short Hills, NJ
01.2015 - 04.2016
- Marketed designer handbags and sunglasses to increase brand awareness and drive sales.
- Achieved sale goals weekly/monthly.
- Contacted clients regarding promotions and new product launches to boost customer interest.
- Scheduled appointments and followed up with clients to strengthen relationships and improve engagement.
- Maintained an extensive clientele database to track customer preferences..
Fashion Consultant - Designer Handbags
Saks Fifth Avenue
Hackensack, NJ
03.2014 - 11.2014
- Promoted designer handbags and sunglasses to enhance brand visibility.
- Consistently met weekly and monthly sales goals to drive revenue.
- Retained a prolific clientele book.
- Informed clients about promotions and new products to increase engagement.
- Scheduled client appointments and conducted follow-ups to ensure satisfaction.
Fashion Consultant and Sales Associate
Juicy Couture
Paramus, NJ
01.2010 - 03.2014
Fashion Consultant and Sales Associate
Square Luggage
Morristown, NJ
03.2006 - 01.2010
Sales Associate, Holiday Seasonal
Victoria Secret
Paramus, NJ
- Promoted new lingerie merchandise to customers.
- Assisted clients with inquiries and provided detailed product information to enhance the shopping experience.
- Updated knowledge weekly on lingerie trends and product features to better assist customers.
- Maintained visual merchandising standards to enhance store presentation.
- Organized sales floor and upheld presentation standards to create an inviting shopping environment.
Education
Bachelor of Arts - Fashion Design
Montclair State University
Montclair, NJ05-2019
Certified Beauty Artist -
Bobby Brown Studio
Montclair, NJ05-2018
Fashion Program - Fashion Design
Berkeley College
Woodland Park, NJ06-2014
Fashion Design AAS Program - Fashion Design
New York Art Institute
New York City, NY12-2013
Skills
- Client management
- Product knowledge
- Sales strategy
- Sales forecasting
- Sales promotions
- Merchandising standards
- Customer engagement
Accomplishments
- 2026, Monthly Goal Achiever at Jo Malone
2025, Achievement for Outstanding Customer Service at Jimmy Choo
2025, Designed my Wedding Dress
2024, Highest Upt Award at Jimmy Choo
2024, Highest Conversion Rate Award at Jimmy Choo
2023, Highest Upt Award at Jimmy Choo
2018, Beauty Artist Certificate
Timeline
Counter Manager
Jo Malone
06.2026 - Current
Sales
Burberry
04.2025 - 10.2025
Senior Sales - Key Holder
Jimmy Choo
07.2021 - 02.2025
Sales Specialist
Tory Burch
07.2020 - 10.2020
Makeup Artist at Bobbi Brown
Bloomingdales
08.2016 - 03.2022
Fashion Consultant - Designer Handbags
Saks Fifth Avenue
01.2015 - 04.2016
Fashion Consultant - Designer Handbags
Saks Fifth Avenue
03.2014 - 11.2014
Fashion Consultant and Sales Associate
Juicy Couture
01.2010 - 03.2014
Fashion Consultant and Sales Associate
Square Luggage
03.2006 - 01.2010
Sales Associate, Holiday Seasonal
Victoria Secret
Bachelor of Arts - Fashion Design
Montclair State University
Certified Beauty Artist -
Bobby Brown Studio
Fashion Program - Fashion Design
Berkeley College
Fashion Design AAS Program - Fashion Design
New York Art Institute