AMANDA ATKINS
Bloomington,IL
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
14
14
years of professional experience
Work History
Team Member
Rivian
Bloomington, IL
08.2022 - Current
- Maintained production facilities at high standard of cleanliness and organization to improve quality of products.
- Operated machines and performed production tasks to manufacture company products.
- Set up and operate a variety of machinery used in the manufacturing process.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Escalated manufacturing issues to management and quality assurance to identify solutions.
Associate
Walmart
Lincoln, IL
05.2021 - 07.2022
- Conducted inventory checks to ensure accuracy of shelf stock.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Answered customer questions and provided store information.
- Greeted customers to determine wants or needs.
- Handled incoming calls from customers regarding orders or other inquiries.
LIVE EVENTS MANAGER
Animecon.org
01.2011 - 01.2022
- Oversee staff, Guest Contracting, Customer Service, Creating Email Templates, Contract Negotiation, Scheduling Events and Staff
CUSTOMER SERVICE REPRESENTITAVE
Hinduja Global Solutions - Kimberly Clarke Rep
01.2013 - 01.2014
- Database administration and website design, Built the logic for a streamlined ad-serving platform that scaled, Educational institutions and online classroom management, Taking complaints and resolving problems, Troubleshooting website errors
Shift Manager
Pizza Hut
01.2010 - 01.2013
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Documented receipts, employee hours and inventory movement.
- Communicated with other shift managers to facilitate continuum of customer service.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
SECONDARY EDUCATION -
E.N. Woodruff High School
01.2009
SECONDARY EDUCATION -
Manual High School
01.2007
Skills
- Team Management
- Problem-solving
- Computer Literacy
- Project Management
- Strong Communication
- Equipment Operation
- Complaint Resolution
- Workplace Safety
- Component Assembly
- Lift 50 Pounds
- Call Center Operations
References
References available upon request.
Timeline
Team Member
Rivian
08.2022 - Current
Associate
Walmart
05.2021 - 07.2022
CUSTOMER SERVICE REPRESENTITAVE
Hinduja Global Solutions - Kimberly Clarke Rep
01.2013 - 01.2014
LIVE EVENTS MANAGER
Animecon.org
01.2011 - 01.2022
Shift Manager
Pizza Hut
01.2010 - 01.2013
SECONDARY EDUCATION -
E.N. Woodruff High School
SECONDARY EDUCATION -
Manual High School