Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Amanda Badilla

Kentucky Fried Chicken
Tucson
1
Certification
4
years of professional experience

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Shift Lead Manager

2 Years 5 Months
Kentucky Fried Chicken | 2024.02 - Current

Multifaceted role requiring a combination of leadership, managerial and customer service. Ensuring a smooth work flow and adherence to regulations and standards.

• Foster a positive and collaborative work environment.

• Oversee daily operations ensuring smooth and efficient service.

• Professionally handle custom inquiries, concerns and complaints.

Airbnb Housekeeper

9 Months
Hand&Hand LLC... | 2024.04 - 2025.01
  • Maintaining clean and welcoming Airbnb properties ensuring guest satisfaction through meticulous cleaning, laundry and restocking of supplies, while also reporting any maintenance issues.
  • Time management and efficiency.
  • Community skills.
  • Hospitality and customer service.

Server

1 Year 3 Months
FCI Tallahassee Staff Dining | 2022.10 - 2024.01
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Assisted in training new servers on menu details and service procedures.
  • Maintained cleanliness and organization of dining area, adhering to health standards.
  • Monitored table settings and guest needs to ensure attentive service throughout meals.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

GED

General Educational Development Certificate | Tallahassee FL | 2024-02

Skills

• Active listening
• Communication (verbal and written)
•Problem-solving
• Time management
• Conflict resolution
• Staff management
Cash counting
Deposit and withdrawal management
Customer relationship development
Transaction processing
Cash handling expertise
Upselling skills
Multitasking and organization

Certification

Credentialed Peer Specialist Training Certification

Timeline

Airbnb Housekeeper

Hand&Hand LLC...
2024.04 - 2025.01Read More

Shift Lead Manager

Kentucky Fried Chicken
2024.02 - CurrentRead More

Server

FCI Tallahassee Staff Dining
2022.10 - 2024.01Read More

General Educational Development Certificate

GED
Read More
Amanda Badilla