Amanda Bainter
Connersville,IN
Summary
I am a certified professional with a strong background in pharmacy operations, medication management, and patient care. I am known for reliability, adaptability, and effective collaboration with healthcare teams to achieve optimal outcomes. Skilled in prescription processing, inventory control, and providing exceptional customer service. Highly organized with focus on accuracy and compliance with regulatory standards.
I am dedicated to assisting and supporting both patients and their healthcare providers to achieve the most desirable outcome for their care.
Overview
12
12
years of professional experience
Work History
Certified Pharmacy Technician
McCullough-Hyde Memorial Hospital
Oxford, Ohio
11.2017 - 07.2020
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Communicated directly with doctors offices via telephone, fax, and email.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked automated medication dispensing equipment.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled and inventoried medication to keep accurate records.
Logistics Associate
B & L Transportation & Logistics
Connersville, Indiana
08.2015 - 07.2017
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Processed and entered all customer orders into database and provided proactive customer service for all accounts.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Generated all documentation and information required for customer shipments.
- Tracked orders and notified customers of status or potential delays.
- Verified accurate account invoicing through collaboration with accounting department.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Monitored and reported on transportation costs and properly filed shipping documents.
Certified Pharmacy Technician
McCullough-Hyde Memorial Hospital
Oxford, Ohio
04.2014 - 08.2015
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Communicated directly with doctors offices via telephone, fax, and email.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Account Manager
American Standard / Lixil Americas
Mason, OH
03.2022 - Current
Education
No Degree - Pre-Advanced Medical Imaging Technology
University of Cincinnati Blue Ash College
Cincinnati, OHHigh School Diploma -
Connersville High School
Connersville, IN06-2002
Skills
- Verbal and Written Communication
- Relationship Building
- Team Coordination
- Time Management
- Mathematical Reasoning
- Detail-Oriented
- Safety Protocols and Risk Management
- Confidentiality Practices
Timeline
Account Manager
American Standard / Lixil Americas
03.2022 - Current
Certified Pharmacy Technician
McCullough-Hyde Memorial Hospital
11.2017 - 07.2020
Logistics Associate
B & L Transportation & Logistics
08.2015 - 07.2017
Certified Pharmacy Technician
McCullough-Hyde Memorial Hospital
04.2014 - 08.2015
No Degree - Pre-Advanced Medical Imaging Technology
University of Cincinnati Blue Ash College
High School Diploma -
Connersville High School