Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Baker

Seattle,WA

Summary

Experienced General Laborer with a passion for physical work and a strong desire to learn. Seeking opportunities to strengthen and utilize skills in the industry. Dedicated to achieving objectives and not afraid to get hands dirty. Always committed to ensuring safety compliance and maintaining exceptional customer service. Given the chance to fulfill this role I can become a great asset to this company and would love to contribute.

Overview

12
12
years of professional experience

Work History

Handyman Assistant

Ed Rayl
01.2021 - 01.2022
  • Dismantled structures for demolition projects
  • Executed the installation of wood and ceramic tile flooring
  • Performed interior residential painting and prepared surfaces for painting
  • Maintained job site cleanliness and organized tools to designated areas before leaving
  • Constructed and installed wood fencing

Customer Service Representative

Mr Rooter Plumber
01.2015 - 01.2017
  • Managed all incoming calls with scripted response system
  • Listened to customers needs, evaluated their situation, obtained crucial information for appointing the right tech with the proper solutions in hand and executed a plan by setting up a time for a technician to come out to the property.
  • Worked closely with dispatch to book and manage appointments with efficiency
  • Entered data into spreadsheets using Home Advisor
  • Input Advantage Plans using Service Titan

Janitor/Housekeeper

Service Master Clean
01.2010 - 01.2011
  • Cleaned bathroom toilets, sinks, stalls and mirrors
  • Refilled toilet paper products, seat covers, paper towels, soap and disposed of trash
  • Dust mopped, mopped, swept and vacuumed floors
  • Cleaned break room sinks, mirrors, countertops and microwaves
  • Maintained a safe and sanitary work place
  • Cleaned bathtubs, showers, toilets, sinks and mirrors
  • Swept, mopped and vacuumed floors
  • Dusted surfaces and cleaned countertops
  • Maintained a safe and sanitary work environment

Education

High School Diploma -

Charles Francis Adams HS
Clarkston, WA
01.2010

Skills

  • Organized and Detail Oriented
  • Problem Solving and Decision Making Skills
  • Interpersonal Skills and Communication
  • Safety Compliance
  • Ability to lift 50 lbs
  • Excellent Customer Service

Timeline

Handyman Assistant

Ed Rayl
01.2021 - 01.2022

Customer Service Representative

Mr Rooter Plumber
01.2015 - 01.2017

Janitor/Housekeeper

Service Master Clean
01.2010 - 01.2011

High School Diploma -

Charles Francis Adams HS

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Amanda Baker