Amanda Ball
Kihei,HI
Summary
Friendly bartender experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Very dependable and punctual employee that arrives to work ready to work. I have 20 years experience behind multiple high volume, fast paced bars. Assisted with inventory, bank deposits/change orders, end of night reports, new hire training and all opening and closing duties. Maintained a clean efficient bar to ensure organization for myself and co workers. I am a fairly quick learner so new menus do not intimidate me.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bartender
Don's Club Tavern
DENVER, CO
07.2014 - 12.2023
- Prepared alcoholic beverages according to recipe standards.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Balanced daily registers and generated sales reports for management.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Effectively multitasked within fast-paced environment.
Bartender
Irish Hound
Denver, CO
04.2005 - 07.2014
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Trained new bartenders on drink preparation and upselling techniques.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
High School Diploma -
Loveland High School
Loveland, CO05-1999
Skills
- Beverage Preparation
- Cash Register Operation
- Responsible Alcohol Service
- Engaging Personality
- Identification Verification
- Inventory
- Bar Service Preparation
- Maintaining a Clean Bar
Affiliations
- I love being outdoors to help balance work stressors. Fresh air always helps keep a clear mind.
Certification
- 200 hour Certified Yoga Teacher
References
References available upon request.
Timeline
Bartender
Don's Club Tavern
07.2014 - 12.2023
Bartender
Irish Hound
04.2005 - 07.2014
High School Diploma -
Loveland High School