Amanda Bell
Augusta,Kentucky
Summary
Enthusiastic and professional individual with a proven track record of effectively managing multiple responsibilities in fast-paced environments. Skilled in promoting efficient time management practices and fostering strong relationships with colleagues and clients. Demonstrated ability to thrive under pressure and consistently deliver high-quality results. Committed to continuous learning and growth to excel in any challenging work setting.
Overview
11
11
years of professional experience
Work History
Receptionist
Town And Country Animal Hospital
Maysville, KY
05.2015 - Current
- Offer every owner exceptional customer service and support, as well as top-notch care to each animal.
- Answer pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Set up appointments for checkups and scheduled veterinary consultations and surgical visits for several animals per day.
- Restrain and stabilize animals during examination and treatment to safeguard against accidental injuries.
- Assist grooming staff with nail trimming, fur blow drying and combing out matted fur during high-volume periods. Also shave down cats and cats
- Collect and document animal information such as weight, size, physical condition and food intake.
- Supervised waiting area, mopped floors and rearranged magazines to maintain office.
- Review pet records from daily visits and appointments, entering all important data into system.
- Scrubbed, counted, and packed surgical instruments and drapes into surg-packs for autoclave sterilization.
- Treated animals afflicted with mange and skin conditions with therapeutic bath treatments and medications.
- Walk dogs of varying sizes at one time while enforcing each dogs good behavior and walking manners.
- Fill and make up prescriptions for patients.
Receptionist
Dr. Lewis Dental Office
Maysville, KY
10.2014 - 05.2015
- Answered phones
- Scheduled appointments
- Filed paperwork
- Took patients back to exam rooms
Education
Associate's - Applied Science: Medical Information Technologist
Maysville Community Technical College
05.2015
High School Diploma -
Mason County High School
05.2012
Skills
- Working in face pace environment
- Process and procedure development
- Team building
- Communications
- Scheduling patients for appointments
- Answering phones
- Filling prescriptions
- Assisting Doctors
Timeline
Receptionist
Town And Country Animal Hospital
05.2015 - Current
Receptionist
Dr. Lewis Dental Office
10.2014 - 05.2015
Associate's - Applied Science: Medical Information Technologist
Maysville Community Technical College
High School Diploma -
Mason County High School