Amanda Betsch
Broomfield,CO
Summary
Bachelor of Healthcare Administration graduate strongly committed to enhancing healthcare operations and prioritizing patient care and teamwork. Known for an energetic and hard-working personality while exhibiting strong analytical skills, a people-centric approach, and proactive problem-solving abilities. Seeking a position in healthcare administration to contribute enthusiasm, commitment to continuous learning, and my dynamic perspective to the healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Endoscopy Technician
Gastroenterology of the Rockies
Longmont, CO
05.2023 - Current
- Actively involved in revamping training protocols, crafting a comprehensive training manual, and developing tools to streamline the technician position.
- Collaborated with team members to enhance efficiency in endoscopy procedures, contributing to a more defined and organized workflow.
- Demonstrated a proactive approach to problem-solving by actively seeking out challenges, analyzing root causes, and implementing innovative solutions.
Medical Assistant
Sky Health Services
Boulder, CO
09.2022 - 05.2023
- Demonstrated efficiency in handling various administrative duties, including receiving and requesting medical records, scheduling appointments, and relaying patient concerns to doctors, physician's assistants, and nurse practitioners.
- Served as the primary liaison for patients, overseeing medical equipment procurement, medication refills, and other related inquiries while triaging phone calls, faxes, and messages promptly.
Part-time Caregiver
Public Partnerships
Westminster, CO
03.2022 - 03.2023
- Worked to elevate patient lives through effective and compassionate care while providing them with dignity through facilitating activities of daily living.
- Offered empathetic assistance to clients grappling with emotional challenges arising from their illness or disability.
Endoscopy Technician
Gastroenterology of the Rockies
Longmont, CO
01.2021 - 12.2021
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Collaborated with management to optimize methods, training, and efficiency of the work environment.
- Interacted closely with patients to record vitals, conducted follow-up phone calls to discharged patients, and solicited feedback about their overall experience.
Certified Nurse Aide
Flatirons Health & Rehab
Louisville, CO
06.2019 - 11.2019
- Cultivated enhanced health outcomes and quality of life for residents through quality patient care.
- Exhibited strong teamwork and flexibility to provide quality patient care.
Certified Nurse Aide
Applewood Living Center
Longmont, CO
05.2018 - 05.2019
- Provided exceptional care while maintaining patient dignity.
- Proved ability to manage extreme workloads and high-stress situations.
Education
Bachelor's of Science in Health Care Administration -
Grand Canyon University
12.2023
Skills
- Excellent communication and interpersonal skills for effective collaboration with care teams and customers
- Exhibition of strong attention to detail and analytic skills to identify and implement areas for improvement
- Proven flexibility and adaptability
- Experience in maintaining and improving infection control and quality standards
- Assisted in performance monitoring
- Familiarity with healthcare laws and regulations
Certification
- CNA, Exp: 01/01/25, NA.00790333
- BLS Certification, Exp: 06/01/25
Timeline
Senior Endoscopy Technician
Gastroenterology of the Rockies
05.2023 - Current
Medical Assistant
Sky Health Services
09.2022 - 05.2023
Part-time Caregiver
Public Partnerships
03.2022 - 03.2023
Endoscopy Technician
Gastroenterology of the Rockies
01.2021 - 12.2021
Certified Nurse Aide
Flatirons Health & Rehab
06.2019 - 11.2019
Certified Nurse Aide
Applewood Living Center
05.2018 - 05.2019
Bachelor's of Science in Health Care Administration -
Grand Canyon University
- CNA, Exp: 01/01/25, NA.00790333
- BLS Certification, Exp: 06/01/25
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