Amanda Forgetta
Lowell
Summary
Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, product placement, and vendor negotiation coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Merchandiser
Southern Glazer's Wine and Spirits
Norton
06.2024 - Current
- Developed and executed product displays to enhance customer engagement.
- Managed inventory levels to ensure product availability and freshness.
- Collaborated with sales teams to align merchandising strategies with promotions.
- Trained staff on effective merchandising techniques and product knowledge.
- Monitored competitor activities to adjust merchandising strategies accordingly.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Sales Representative
Polar Beverages
Worcester
08.2022 - 03.2024
- Developed client relationships through regular follow-up and personalized communication.
- Conducted product demonstrations to showcase features and benefits to potential customers.
- Managed inventory levels to ensure availability of products for timely delivery.
- Resolved customer inquiries and concerns to maintain satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Managed inventory levels by ordering sufficient stock for each account.
Bulk Customer Route Sales Representative
PepsiCo
Wilmington
03.2020 - 06.2022
- Promoted to Route Sales Representative in March of 2020.
- Responsibilities included maintaining a 5 store route account, communicating and building relationships with each account, selling in additional product for sales growth, and ordering and stocking product as well as building bulk displays.
- Hit quarterly numbers for each account, earning incentives for each quarter.
- Communicating with/managing a "swing" or helper in order to make sure route was maintained on days off.
- Participated in weekly sales conference calls or meetings to communicate with management and sales team to learn about each weekly sale for each different account.
- Took full responsibility and accountability for all 5 accounts, making each store my number one account.
Account Merchandiser
PepsiCo
Wilmington
06.2018 - 03.2020
- Hired as a full time account merchandiser in large format.
- Navigating and driving safely and in a timely manner to nine different large format accounts for a hybrid route.
- Merchandise store shelving, coolers and displays in assigned accounts.
- Maintain organization skills and cleanliness of back room stock.
- Rotating products in the backroom and on the shelves.
- Ordering product for shelves as well as sale items and displays.
- Communicating with hybrid route co-worker as a team to make sure each account is properly ordered and organized as well as selling in product displays with each customer account.
- Making sure that each account customer is satisfied with proper ordering, cleanliness, organization, and service.
Full time Grocery Clerk
Demoulas Super Markets
Billerica
10.2008 - 06.2018
- Began as part - time cashier.
- Promoted to grocery followed by a full time position offer in 2012, responsibilities included projecting and ordering inventory for store, assorting and organizing shipments, assisting customers, sustaining and improving store cleanliness both front and back of store, and assisting management with leading team.
Education
Candidate in Liberal arts -
Middlesex Community College
Bedford, MA 09.2010 - 05.2012
High school diploma -
Billerica Memorial High School
Billerica, MA 09.2006 - 06.2010
Skills
- Energetic with an upbeat personality
- Very strong communication skills
- Outstanding customer service
- Strong organizational skills
- Ability to project intended inventory
- Excels at multitasking
- Communicates well with management
- Leads and coaches employees by example
- Projects a professional image
- Proficient in working with multicultural teams
- Hard worker
- Inventory management
- Visual merchandising
- Product display execution
- Customer relationship management
- Sales strategy development
- Attention to detail
- Problem solving
- Team collaboration
- Time management
- Adaptability in selling
- Stock rotation
- Pricing controls
- Plan-o-gram implementation
- Merchandising trends
- Maintaining stock levels
- Merchandise planning
- Sales techniques
- Trend identification
- Friendly and outgoing
- Pricing and shelf labeling
- Sales promotion
- Relationship building
Certification
- Driver's License
- Electric Power Jack operator
- Big Joe forklift operator
Additional Information
Rewarded full-time position Market Basket, Rewarded a sales promotion within one month at Polar Beverages, Rewarded a promotion within two years at PepsiCo, Maintaining a hybrid route with a Bulk Customer Representative for nine different accounts, Grew to maintain own route as a Bulk Customer Sales Representative
Timeline
Merchandiser
Southern Glazer's Wine and Spirits
06.2024 - Current
Sales Representative
Polar Beverages
08.2022 - 03.2024
Bulk Customer Route Sales Representative
PepsiCo
03.2020 - 06.2022
Account Merchandiser
PepsiCo
06.2018 - 03.2020
Candidate in Liberal arts -
Middlesex Community College
09.2010 - 05.2012
Full time Grocery Clerk
Demoulas Super Markets
10.2008 - 06.2018
High school diploma -
Billerica Memorial High School
09.2006 - 06.2010