Amanda Bounds
St. Augustine,Florida
Summary
Dynamic and resilient professional with a proven track record at Burrito Works Taco Shop, where I enhanced customer satisfaction and loyalty through exceptional service and kitchen expertise. Skilled in multitasking and conflict resolution, I consistently improved operational efficiency and cleanliness standards. Demonstrated adaptability by mastering new recipes and sales techniques, significantly boosting repeat business. Diligent cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit.
Overview
5
5
years of professional experience
Work History
Line Cook / Register
Burrito Works Taco Shop
02.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Server
De Lazy Lizard
05.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently recommended up sales for majority of food items.
Beach Umbrella and Chairs Salesperson
Sun Fun Beach Service
05.2020 - 09.2020
- Provided umbrella and chair rentals to the beach goers of a populous beach.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Worked long, labor intensive hours outdoors while maintaining friendly customer service and seeking sales.
- Consistently increased clientele for this company by maintaining personability and engagement.
Line Cook / Register
Jersey Mikes
01.2020 - 05.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Beach Umbrella and Chair Attendant and Salesperson
85 Nsunny
05.2019 - 09.2019
- Provided umbrella and chair rentals to the beach goers of a populous beach.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Worked long, labor intensive hours outdoors while maintaining friendly customer service and seeking sales.
- Consistently increased clientele for this company by maintaining personability and engagement.
Education
Bachelor of Science - Psychology
Flagler College
Saint Augustine, FL05.2024
Skills
- Patience and Empathy
- Strong Work Ethic
- Reliability
- Following Directions
- Conflict Resolution
- Adaptability and Resilience
- Exceptional customer service
- Guest Engagement
- Memory retention
- Cleanliness standards
- Service prioritization
- Sales expertise
Timeline
Server
De Lazy Lizard
05.2021 - 09.2021
Line Cook / Register
Burrito Works Taco Shop
02.2021 - Current
Beach Umbrella and Chairs Salesperson
Sun Fun Beach Service
05.2020 - 09.2020
Line Cook / Register
Jersey Mikes
01.2020 - 05.2020
Beach Umbrella and Chair Attendant and Salesperson
85 Nsunny
05.2019 - 09.2019
Bachelor of Science - Psychology
Flagler College
Similar Profiles
Alyssa WiberlyAlyssa Wiberly
Shift Lead at A1A Burrito Works Taco ShopShift Lead at A1A Burrito Works Taco Shop
Edel ValenzuelaEdel Valenzuela
Cashier at El Burrito Taco ShopCashier at El Burrito Taco Shop
Liliana GonsalvesLiliana Gonsalves
General Manager at El Burrito Toco ShopGeneral Manager at El Burrito Toco Shop