Dynamic Community Educator from Affinity Hospice, with 12 years in healthcare development. Adept in program development, education, service recovery, and critical thinking. Excelled in creating essential resources, enhancing patient and medical staff relations, and volunteering for impactful community programs. Demonstrates leadership and adaptability, strong organizational skills, and committed to making a significant difference for clients and the company.
Maintained ethical standards in the performance of duties and in interactions with patients, colleagues, and other health care professionals. Providing education for staff and families, information visits, assisted local physicians in clinics, volunteering in the community for GAPS, and provided Virtual Dementia Tours through Second Wind Dreams
Effectively communicated with patients, families, and medical staff to ensure satisfactory service
Interacted and developed relationships with internal clinical staff as well as external resources such as multiple teams and departments
Created folders with our collateral that have become an essential resource for case managers, families, social services, and nursing.
Leadership skills
Program development
Highly organized
Strong communication
Direct
Adaptable
Goal oriented
Service recovery
Critical thinking
Ambitious