Detail-oriented employee with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Homemaker
My Household
Hephzibah, GA
09.2010 - Current
Assisted children with homework assignments and special projects across different subjects.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play rooms.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Administered basic first-aid and medication in emergency situations.
Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
Coordinated appointments with medical professionals as necessary.
Handled incoming mail, bills and invoices and completed appropriate actions.
Maintained entire family's schedule and organized events.
Transported children to and from school, medical appointments and extra-curricular activities.
Established and maintained safe play environment for children.
Taught children basic life skills, manners and personal hygiene.
Promoted language development skills through reading and storytelling.
Assistant Store Manager
Family Dollar
Lexington, SC
05.2011 - 05.2013
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Created and maintained safe and secure work environments for employees.
Developed and maintained strong relationships with vendors to facilitate timely product delivery.
Analyzed customer feedback and implemented strategies to improve customer experience.
Trained new employees on proper protocols and customer service standards.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Medicine Aide/Caregiver
Jenni-Lynn Assisted Living Home
West Columbia, WV
06.2009 - 07.2009
Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Caregiver
Oakleaf Village Of Lexington
Lexington, SOUTH CAROLINA
01.2008 - 01.2009
Assisted patients with self-administered medications.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Provided compassionate and patient-focused care to cultivate well-being.
Entrusted to handle confidential and sensitive situations in professional matter.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Completed regular check-ins and progress report for each client.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Recorded status and duties completed in logbooks for management.