Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Homemaker
Home Maker
Carson City, Nevada
2008.08 - Current
House cleaning, taking care of finances, care taker, taking care of animals including ducks, turkeys, chickens, dogs, cats, and birds. I do all these things voluntarily as I love helping others.
Cleaning my mom's house for the past 7 years and was a care taker for her during her back sip and neck surgery.
Cleaning my sons home and taking of his animals for 7 years.
Cleaned my sister's home for 3 years
and did her laundry for 3 years as she suffers from multiple injuries and cannot do these things on her own.
Cocktail Server
Fandango
Carson City, NV
2004.05 - 2008.05
Greeted guests and provided menus.
Communicated with customers to take drink orders accurately.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Checked identification of customers to verify age requirements for purchase of alcohol.
Prepared and served alcoholic beverages in accordance with company standards.
Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
Assisted in stocking bar area with beer, wine, spirits, paper products, straws and stirrers.
Ensured all glassware was clean prior to use by washing glasses by hand or using a dishwasher machine.
Processed cash payments from customers using a point-of-sale system.
Received payment by cash or credit card and return change when necessary.
Answered questions regarding drinks specials and menus items.
Provided excellent customer service at all times.
Cleared tables quickly after guests departed.
Stocked ice, napkins, straws, condiments, on the bar top.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Provided exceptional service to high volume of daily customers.
Communicated with patrons to offer friendly service and determine needs.
Certified Nursing Assistant
Ormsby House Nursing Home
Carson City, NV
2003.05 - 2004.05
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Reported changes in patient conditions to registered nurse or physician.
Answered patient call lights promptly and responded to requests appropriately and efficiently.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Monitored food intake and output as directed by nursing staff.
Provided emotional support to family members during difficult times.
Recognized signs, symptoms of abuse, neglect and reported them per policy.
Answered signal lights, bells or intercom systems to determine resident needs.
Education
Associate of Arts - Liberal Arts and General Studies
Westen Nevada Community Collage
Carson City
Skills
Collaboration
Cultural Awareness
Analytical Thinking
Task Prioritization
Customer Service
Organization and Time Management
Problem-Solving
Friendly, Positive Attitude
Attention to Detail
Self-Direction
Complex Problem-Solving
Assisting with personal grooming
Bedside manner
Active Listening
Verbal Communication
Analytical and Critical Thinking
Basic Math
Dependable and Responsible
Compassionate communication
Maintaining confidentiality
Menu Memorization
High-volume dining
Safety Monitoring
Accurate Cash Handling
Order Accuracy
Cleaning and sanitization
Professional Appearance
Payment Processing
Efficient service
POS operation
Stress Tolerance
References
References available upon request.
Timeline
Homemaker
Home Maker
2008.08 - Current
Cocktail Server
Fandango
2004.05 - 2008.05
Certified Nursing Assistant
Ormsby House Nursing Home
2003.05 - 2004.05
Associate of Arts - Liberal Arts and General Studies