Amanda Brick
Dallas
Summary
Motivated Team Leader experienced in managing multiple priorities to enhance operational efficiency. Delivered impactful mentorship and performance oversight that improved employee productivity and engagement. Focused on fostering talent development and driving organizational success through effective communication and time management.
Overview
15
15
years of professional experience
Work History
Trainer/Owner
Catalyst Horse Training
09.2011 - Current
- Trained students and horses to prepare for upcoming shows, focusing on skill development and readiness.
- Exercised client horses to enhance performance for shows, sales, and trail rides.
- Guided clients through buying and selling properties, facilitating smooth transactions for out-of-town buyers.
Assistant Manager
Sally Beauty Supply
San Antonio
02.2024 - 06.2024
- Collaborated with team members to exceed sales goals and implement promotions.
- Ensured compliance with both safety standards and store cleanliness protocols.
- Resolved customer service inquiries and complaints efficiently, enhancing customer satisfaction.
- Facilitated inventory management, ensuring stock levels met customer demand.
Administrative Assistant
LaRiviere Beauty Boutique
09.2022 - 02.2024
- Managed appointment scheduling for clients in a busy beauty boutique.
- Coordinated appointment scheduling for clients in high-traffic beauty boutique, optimizing client flow.
- Streamlined filing systems for physical and electronic documents, ensuring accurate and confidential record-keeping.
Office Manager
Maid in Texas
09.2021 - 09.2022
- Streamlined office organization, upheld professionalism, and achieved performance objectives.
- Supported budget preparation, developed forecasts, and contributed to financial statement accuracy.
- Led the training of new office staff, including new owners, during the company buyout.
Office Manager
David B Plemons, CPA
San Antonio
03.2020 - 09.2021
- Executed bookkeeping tasks including bank statement reconciliation, tax return preparation, and maintenance of physical and electronic records.
- Entered and coded daily invoices using Quickbooks to ensure accurate financial records.
- Ensured availability of office supplies through regular inventory checks and timely reordering. and placed new supply orders.
- Responded to phone calls by addressing inquiries and providing information to callers., responded to emails, routed mail and coordinated courier services.
Pet Host
Pet Suites
San Antonio
09.2018 - 03.2020
- Assisted clients and their pets with boarding and daycare, answered phones, scheduled appointments, facilitated sales, and performed general clerical duties to enhance client satisfaction and engagement.
- Trained new staff to oversee group play, identified areas for improvement in staff and client dogs, and collaborated with management to implement effective strategies.
- Assisted in scheduling appointments for grooming, boarding, and training services.
- Handled customer inquiries and resolved issues promptly with professionalism.
- Monitored pet behavior during visits to ensure safety and comfort of all guests.
Manager
Camp Bow Wow
San Antonio
12.2016 - 08.2018
- Managed health and safety protocols for up to 150 campers and 15 employees.
- Development of a superior workforce with adherence to Corporate standards.
- Managed employee work schedules and monitored clock in/out times to optimize staffing.
- Processed payroll while coordinating with the Area Director.
- Oversaw sales goals and achievements in collaboration with Area Director and Owners.
Education
Associate - Business Management
University of Phoenix
OnlineSkills
- Training program development
- Learning management systems
- Program oversight
- Coaching techniques
- Task management
- Office software
- Team collaboration
- Organizational skills
- Adaptability
- Problem solving
- Critical thinking
- Verbal communication
- Emotional intelligence
- Work ethic
- Consistent approach
Timeline
Assistant Manager
Sally Beauty Supply
02.2024 - 06.2024
Administrative Assistant
LaRiviere Beauty Boutique
09.2022 - 02.2024
Office Manager
Maid in Texas
09.2021 - 09.2022
Office Manager
David B Plemons, CPA
03.2020 - 09.2021
Pet Host
Pet Suites
09.2018 - 03.2020
Manager
Camp Bow Wow
12.2016 - 08.2018
Trainer/Owner
Catalyst Horse Training
09.2011 - Current
Associate - Business Management
University of Phoenix