Amanda Brown
Warren,MI
Summary
Hands on task focused Production Operator with solid communication skills. Pays close attention to detail for accurate and compliant documentation. Excellent work ethic and strive to complete projects in a timely manner and with customer satisfaction. Adaptable to all situations and can work well independently or as part of a team.
Overview
6
6
years of professional experience
Work History
Dasher
Doordash
Warren, MI
04.2023 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
CCA
Post Office
Madison Heights, MI
11.2022 - 04.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Quality Supervisor
Temp
Troy, MI
04.2018 - 01.2020
- Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
- Reduced customer complaints by addressing root causes of quality issues and driving continuous improvement initiatives.
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
Education
Diploma - Medical Billing And Office Management
Ultimate Medical Academy - Clearwater
Clearwater, FL02.2015
High School Diploma -
Warren Woods
Warren, MI06.2013
Skills
- Used gauges to inspect and measure parts
- Removed burrs, grease and sharp edges
- Inspected and measured parts for quality control
- Recorded data from inspection using spreadsheet
- Crosschecked cargo with packing slip prior to shipment
- Created invoices to match packing slips
- Contacted customers to provide them with tracking and date of delivery
- Maintained logbook of all shipments
- Knowledgeable in IQMS
Timeline
Dasher
Doordash
04.2023 - Current
CCA
Post Office
11.2022 - 04.2023
Quality Supervisor
Temp
04.2018 - 01.2020
Diploma - Medical Billing And Office Management
Ultimate Medical Academy - Clearwater
High School Diploma -
Warren Woods