Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Pontrelli

Oak Lawn,Illinois

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.

Overview

7
7
years of professional experience

Work History

Technician

Nova Lines
02.2023 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
  • Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
  • Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
  • Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Installed and adjusted fuel injection systems and turbochargers to enhance vehicle performance.
  • Trained new mechanics in diagnostic techniques, enhancing skill level of team.
  • Serviced and maintained engines by performing regular oil and filter changes.
  • Ordered new parts for broken belts, hoses and filters, resupplying inventory.

DIESEL MECHANIC

Carmichael National Lease
12.2019 - 02.2023
  • Use handtools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, and jacks and hoists
  • Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
  • Adjust and reline brakes, align wheels, tighten bolts and screws, and reassemble equipment
  • Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists
  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery
  • Examine and adjust protective guards, loose bolts, and specified safety devices
  • Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges
  • Rewire ignition systems, lights, and instrument panels
  • Diagnose and repair vehicle heating and cooling systems.

TRACTOR UTILITY

JB Hunt
11.2017 - 10.2019

MANAGER

Autozone
06.2017 - 10.2017

Education

High School Diploma -

OAK LAWN COMMUNITY HIGH SCHOOL
Oak Lawn, IL
05.2012

Skills

  • Use handtools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, lathes, welding equipment, and jacks and hoists
  • Inspect brake systems, steering mechanisms, wheel bearings, and other important parts to ensure that they are in proper operating condition
  • Adjust and reline brakes, align wheels, tighten bolts and screws, and reassemble equipment
  • Raise trucks, buses, and heavy parts or equipment using hydraulic jacks or hoists
  • Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment and machinery
  • Examine and adjust protective guards, loose bolts, and specified safety devices
  • Attach test instruments to equipment, and read dials and gauges to diagnose malfunctions
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges
  • Rewire ignition systems, lights, and instrument panels
  • Diagnose and repair vehicle heating and cooling systems

References

  • Alex Irume, Shop Supervisor, Nova Lines, (773) 526-0535, Alex.I@Novalines.com
  • Susan Spencer, Administrative Assistant, JB Hunt, (708) 527-4421, Susan.Spencer@jbhunt.com
  • Christine Pontrelli, Director Of Operations, 711, (608) 338-1769, crpjtont@gmail.com

Timeline

Technician

Nova Lines
02.2023 - Current

DIESEL MECHANIC

Carmichael National Lease
12.2019 - 02.2023

TRACTOR UTILITY

JB Hunt
11.2017 - 10.2019

MANAGER

Autozone
06.2017 - 10.2017

High School Diploma -

OAK LAWN COMMUNITY HIGH SCHOOL

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Michael Pontrelli