Amanda Brt
Kansas City,MO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Operations Manager
Ivy & Sparrow
09.2014 - 10.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Self-motivated, with a strong sense of personal responsibility.
Assistant Manager
Claire's Stores
10.2009 - 09.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
High School Diploma -
Lee's Summit West High School
Lee's Summit, MO2009
Skills
- Team Leadership
- Operations Oversight
- Customer Relationship Management
- Social Media Marketing
- Planning and Implementation
- Purchasing and Procurement
Timeline
Operations Manager
Ivy & Sparrow
09.2014 - 10.2023
Assistant Manager
Claire's Stores
10.2009 - 09.2014
High School Diploma -
Lee's Summit West High School