Amanda Bryant-Young
Stonecrest,GA
Summary
Proven Office Manager with a track record of enhancing workflow optimization and customer service at Quality Care Professional Transportation. Leveraged organizational skills and office administration expertise to improve efficiency and foster vendor relationships. Excelled in multitasking and clear communication, significantly contributing to team success and client satisfaction.
Overview
24
24
years of professional experience
Work History
Office Manager
Quality Care Professional Transportation
02.2007 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
Adjunct Professor
Atlanta Technical College
05.2015 - 01.2016
- Taught Area of expertise courses, providing instruction to up to Number undergraduate students.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Developed curriculum standards, lesson plans and syllabi.
- Worked with colleagues and administrators to create robust education programs.
- Increased student retention by providing individualized support and tailored feedback on assignments.
- Taught diverse student population by employing various learning styles and abilities.
Dental Lab Technician/ Assistant
Thomas Dental Center
06.2000 - 06.2005
- Assisted in training new hires, sharing expertise to help them quickly become productive team members within the laboratory setting.
- Aided in maintaining inventory levels, ensuring adequate supplies were readily available for lab tasks.
- Ensured patient safety through strict adherence to infection control protocols when handling contaminated materials.
- Improved dental prosthetic quality by assisting in the fabrication and repair of dental appliances.
- Completed tasks within designated deadlines, consistently contributing to the lab''s overall high-quality performance and patient satisfaction rates.
- Promoted a positive work environment by collaborating effectively with colleagues and maintaining an open line of communication.
- Enhanced lab efficiency by maintaining cleanliness and organization of workstations and equipment.
- Completed detailed models of patients' mouths to create accurate devices.
- Completed extensive wear tests to assess designs for long-term durability.
Education
Certified Dental Lab Technician - Dental Laboratory Technology
Atlanta Technical College
Atlanta, GA06.2014
Bachelor Of Science - Biochemistry
Florida State University
Tallahassee, FL12.2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Relationship Building
- Mail handling
- Workflow Optimization
Accomplishments
Hinman Dental Academic Scholarship Recipient
Timeline
Adjunct Professor
Atlanta Technical College
05.2015 - 01.2016
Office Manager
Quality Care Professional Transportation
02.2007 - Current
Dental Lab Technician/ Assistant
Thomas Dental Center
06.2000 - 06.2005
Certified Dental Lab Technician - Dental Laboratory Technology
Atlanta Technical College
Bachelor Of Science - Biochemistry
Florida State University
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