Amanda Bucher
Olathe
Overview
25
25
years of professional experience
4041
4041
years of post-secondary education
1
1
Certification
Summary
Patient-focused and committed Phlebotomist with broad expertise in venipuncture techniques. Seeking a Phlebotomist position within an innovative facility with a commitment to process improvement, growth and development. Consummate professional with a passion for meeting patient-care needs while exceeding goals. Maintains current understanding of The Joint Commission knowledge of CLIA proper specimen handling, proper patient care, and proper patient identification. Driven to provide empathetic patient-focused care. Trustworthy caregiver experienced in fast-paced environments. Disciplined, organized, and reliable, with strong analytical skills. Proven track record planning and executing tasks utilizing well-honed problem solving and organization skills. Continually aims to foster a safe and comfortable environment for patients, and consistently provides superior and personalized patient care. Possesses strong interpersonal, verbal and written communication skills. Maintains patient privacy, confidentiality and complies with HIPAA. Perceptive dealing with physicians, RNs, clinical coordinators, staff and patients. Adapts to stressful and changing environments.
Certified Clinical Medical Assistant with strong clinical skills and commitment to patient care. Prepared to support healthcare teams with diagnostic procedures, phlebotomy, and patient assessments. Known for collaboration and adaptability in fast-paced environments. Reliable with focus on achieving optimal patient outcomes and enhancing team efficiency.
Healthcare professional with proven background in clinical environments, delivering exceptional patient care and support. Known for strong team collaboration and adaptability, ensuring seamless integration into dynamic medical settings. Reliable and flexible, with focus on key skills such as patient interaction, medical documentation, and procedural support.
Experienced with patient care and clinical procedures, delivering essential support in medical settings. Utilizes phlebotomy and EKG skills to enhance patient experience and efficiency. Strong understanding of medical terminology and healthcare protocols, ensuring high standards of care and compliance.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Certified Clinical Medical Assistant
Arthritis Associates of Greater Kansas City Dr. Arnold Katz and Dr. Stephen Ruhlman
06.2024 - Current
- Achieved successful project completion through effective team collaboration and resource management. Enhanced overall productivity by streamlining communication processes. Contributed to the development of innovative solutions that addressed project challenges.
- Implemented electronic health record (EHR) systems for efficient documentation and information retrieval.
- Trained new staff on clinical procedures and office protocols, fostering a collaborative environment.
- Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted in patient intake, documenting medical histories and vital signs to ensure accurate records.
- Collaborated with healthcare team to coordinate patient care and optimize treatment plans.
- Administered medications and injections under physician supervision, adhering to safety protocols.
- Educated patients on medication management and treatment options, enhancing understanding of conditions.
- Managed appointment scheduling and follow-up calls, improving patient flow and satisfaction.
- Monitored inventory levels of medical supplies, ensuring availability for seamless operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Prepared and administered medications to alleviate patient symptoms.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
- Taught patients about medications, procedures, and care plan instructions.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
PHLEBOTOMIST ROTATION
Olathe Medical Center
10.2016 - 11.2016
- Completed proper draw to ensure non-contamination of blood tubes while collecting blood samples from patients.
- Practiced proper patient identification, and labeled vials with patient names and dates accordingly.
- Determined the best method for drawing blood according to individualized patient needs.
- Safely and accurately retrieved patient blood and bodily fluid to prevent infections.
- Processed paperwork ensuring accuracy and timely submissions.
- Exercised efficiency and timeliness in meeting patient needs, while reducing wait times.
- Assessed and responded to inquiries from patients and medical staff regarding tests and procedures.
- Delivered caring, compassionate and personalized care to patients during procedures.
- Maintained current knowledge of industry best practices by timely completing continuing education training.
- Collected blood samples using venipuncture and capillary techniques with precision.
- Ensured compliance with safety protocols and infection control measures during blood draws.
- Processed laboratory specimens for testing, maintaining accurate labeling and documentation.
- Trained new staff on phlebotomy techniques and patient interaction best practices.
- Assisted in implementing workflow improvements to enhance patient experience and efficiency.
- Collaborated with healthcare professionals to coordinate patient care and schedule procedures effectively.
- Monitored inventory of supplies, ensuring availability of essential phlebotomy materials at all times.
- Conducted quality assurance checks on collected samples to uphold testing integrity standards.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
OPERATIONS MANAGER
Bikes Boats & Bimmers LLC
08.2010 - 09.2016
- Sold various pre-owned vehicles across wide-ranging vehicle makes and models.
- Responsible for negotiating prices, sales terms, and contract requirements.
- Leveraged complete knowledge of accounting and auditing principles, A/P, A/R, payroll, general ledger postings, invoicing, taxation knowledge, and regulatory compliance guidelines to execute all duties.
- Assisted with updating business collections files on a weekly basis, and submitted change reports to other managers during daily meetings.
- Contacted clients to collect on late payments and other collections matters.
- Maintained current technology knowledge and skills, including MS Office (Word, Excel, Access, Outlook, PowerPoint), FreshBooks, QuickBooks, and Microsoft Dynamics.
CUSTOMER SERVICE REPRESENTATIVE
Home Depot
03.2001 - 08.2010
- Ran store front end as customer service supervisor.
- Obtained and checked customers’ special orders.
- Responded to incoming phone calls for the entire store, and directed calls to appropriate departments.
- Completed contractor sales and Pro Desk Service's.
- Served as phone sales manager and special orders coordinator.
Education
Certification Certified Medical Assistant NHA - Medical Assistant Phlebotomy, And EKG NHA
Phlebotomy Technician PBT ASCP - 150 hrs Clinical Rotation, Olathe Medical
Skills
- Sample/Specimen Handling Protocols
- Venipuncture & Specimen Handling
- Pediatric Venipuncture
- Patient Information Documentation
- Specimen Preparation & Lab Testing
- Patient Notification
- Equipment Maintenance
- Supply Ordering & Management
- Labeling & Lab Specimen Transporting
- Patient Services & Communication
- CNA & CMA Background
- Patient Assessment & Response
- Needs Analysis & Problem Solving
- Quality Patient Care
- Medical Record Keeping
- HIPAA, Safety & Legal Compliance
- Crisis Management
- CPR & First Aide
- Policies & Procedures
- Patient scheduling
- Physician support
- Specimen collection
- Inventory management
- Appointment setting
- Healthcare software usage
- Medical terminology
- Laboratory procedures
- Adaptable and flexible
- Medical supply inventory
- Direct care
- EKG monitoring
- Diagnostic testing assistance
- Patient care coordination
- Patient assessment
- Insurance verification
- Medical equipment operation
- Office equipment maintenance
- Medical transcription
- Medical law knowledge
- Needs assessments
- Needs assessment
- Electronic health records management
- Vital signs measurement
- Medical history intake
- Medical procedure assistance
- Clinical applications
- Anatomy and physiology
- Infection control procedures
- Medical terminology proficiency
- Maintaining confidentiality
- Direct patient care
- CPR
- Medical terminology knowledge
- EMR / EHR
- First aid
- Electronic health records
- Patient management
- Diagnostic procedures
- Simple dressings
- Complex Problem-solving
- Lab equipment calibration
- Reliable team player
- Phlebotomy
- Sterilization techniques
- Professional bedside manner
- Equipment sterilization
- Electronic medical records
- Adaptable
- Patient relations
- Patient feeding
- Compassionate
- Conflict resolution
- Family education
- Compassionate caregiver
- pH testing
- Monitoring patient progress
- Patient bathing
- Chronic disease management
- Diagnostic equipment expertise
- Electrocardiographic rhythm recognition
- Prioritizing stat orders
- Companionship and emotional support
- Patient-focused care
Affiliations
Member – American Society of Clinical Pathology (ASCP) Current
Certification
- Certified Phlebotomy Technician (PBT)
- Certified Medication Aide (CMA)
- Certified Nursing assistant (CNA)
- Certified Home Health Aide (HHA)
- Certified in CPR & BLS (AHA)
- Certified in BOC, State of Kansas
- Licensed Phlebotomist, State of Kansas
- Certified ASCP Member (#ID: 25599619)
Community Service & Volunteer Work
Home Depot, Habitat for Humanity, Home Depot, Habitat for Humanity, Healthy Living Projects HIV and AIDS, Safehome Shelter Community Outreach, New Hope Food Pantry, Head Coordinator
CONTINUING EDUCATION
Current on all Continuing Education Units (CEUs) 2016 – 2019
Work Preference
Work Type
Part TimeMinimum Desired Compensation
$55000/yrTimeline
Certified Clinical Medical Assistant - Arthritis Associates of Greater Kansas City Dr. Arnold Katz and Dr. Stephen Ruhlman
06.2024 - Current
PHLEBOTOMIST ROTATION - Olathe Medical Center
10.2016 - 11.2016
OPERATIONS MANAGER - Bikes Boats & Bimmers LLC
08.2010 - 09.2016
CUSTOMER SERVICE REPRESENTATIVE - Home Depot
03.2001 - 08.2010
Kansas City School of Phlebotomy - Certification Certified Medical Assistant NHA, Medical Assistant Phlebotomy, And EKG NHA
Johnson County Community College - Phlebotomy Technician PBT ASCP, 150 hrs Clinical Rotation, Olathe Medical