Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Suzanne Wilson

Owens Cross Roads,AL

Summary

Organized and communicative Certified Medical Assistant-Phlebotomist adept at improving company efficiency by following all state and federal regulations with adherence to company policy. Technically savvy Phlebotomist proven to streamline laboratory procedures to optimize performance with proven excellence. Works as a trusted team member able to motivate peers to improve performance and operations. Excellent verbal and written communication skills, with ability to work under pressure in fast paced environment and in time sensitive settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Clinical Medical Assistant

Thrive Alabama
01.2023 - Current
  • Taught patients about medications, procedures, and care plan instructions.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared and administered medications to alleviate patient symptoms.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.

COVID 19 Specimen Collector

Stone Diagnostics
09.2022 - 12.2022
  • Preformed COVID 19 testing on behalf of Stone Clinical Diagnostics, for production of Paramount Pictures filming of 1923
  • Collected samples for hundreds of patients’ day per protocol, accessioned samples, transported samples
  • Isolated, identified and prepared specimens for examination
  • Cleaned, maintained and prepared supplies and work areas
  • Calibrated, validated and maintained laboratory equipment
  • Used data entry, database and word processing programs to track day-to-day activities.
  • Labeled and prepared specimens for shipment to laboratory facilities

Phlebotomist/ CSR I

Quest Diagnostics
04.2020 - 09.2022
  • Responsible for acting as the liaison between the client, agent and examiners by answering the phone, researching questions and providing the appropriate answer in a timely manner
  • Conducted in center life insurance exams including taking basic vital signs, medical histories, venipuncture, urine collection and EKG
  • While observing all policies and procedures
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
  • Addressed customers courteously using suitable methods and problem-solving skills
  • Assisted with mentoring new employees during and after training.

Medical Technician

Madigan Army Medical Center
04.2020 - 08.2020
  • Responsible for daily lab draws for United States Active Duty soldiers, their families and local Veterans
  • Ensured that all blood collected was drawn correctly, the first time and given to the correct department for analysis

Laboratory Assistant

Northeast Iowa Family Practice Center
01.2016 - 11.2016
  • Collaborated face-to-face with patients to complete blood draws, urine collections and EKGs
  • Collected processed and shipped specimens via FedEx, hospital courier to labs local and national
  • Processed and analyzed CLIA waived CBC, chemistry's, PAP smears, urinalysis, lead testing, influenza and gestational diabetes testing.

Collection Specialist II

The Red American Red Cross
06.2015 - 01.2016
  • Balanced production, donor care and quality requirements to meet daily blood collection goal
  • Meticulous all day, every day, to ensure that the blood collected met regulatory requirements to safely transfuse.

Medical Assistant II

Allen Memorial Hospital
12.2013 - 04.2015
  • Worked under the supervision of the Laboratory Manger, was responsible for ordering, collecting and processing blood samples for analysis from inpatient's, outpatients and local nursing home residents
  • Performed DOT and pre-hire urine samples in accordance with hospital and government policies
  • Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.

Phlebotomy Technician

Biolife Plasma
05.2012 - 11.2013
  • Responsible with providing the highest-quality plasma to meet the expectations of our customers, ensuring the availability of life-saving therapies for patients
  • Reporting to management any issues with equipment and removing such to reduce any incidents
  • Present any post donation information to management to guarantee that all plasma collected is as safe as possible.

Education

Diploma -

Louisiana State University
Shreveport, LA
10.2019

Skills

  • Written Communication
  • Specimens collection and processing
  • Instrument Calibration
  • Sample Testing
  • Data Management
  • Upbeat and Positive Personality
  • Specimen Collection
  • Vital signs monitoring
  • Medical History Recording
  • Venipuncture Expertise
  • Clinical Documentation
  • Examination Preparation

Certification


  • CCMA - Certified Clinical Medical Assistant
  • CPT- Certified Phlebotomy Technician

Timeline

Certified Clinical Medical Assistant

Thrive Alabama
01.2023 - Current

COVID 19 Specimen Collector

Stone Diagnostics
09.2022 - 12.2022

Phlebotomist/ CSR I

Quest Diagnostics
04.2020 - 09.2022

Medical Technician

Madigan Army Medical Center
04.2020 - 08.2020

Laboratory Assistant

Northeast Iowa Family Practice Center
01.2016 - 11.2016

Collection Specialist II

The Red American Red Cross
06.2015 - 01.2016

Medical Assistant II

Allen Memorial Hospital
12.2013 - 04.2015

Phlebotomy Technician

Biolife Plasma
05.2012 - 11.2013

Diploma -

Louisiana State University

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