Chelsea Thadison
Brookhaven,MS
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
UMMC Pavillion
Jackson, MS
07.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Measured vital signs and took medical histories to prepare patients for examination.
- Incorporated outside records into charts and EHR.
- Documented notes during patient visits.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Performed patient intake, including taking vital signs and medical histories.
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
Certified Clinical Medical Assistant
Family Health Care Clinic
Mendenhall, MS
10.2021 - 12.2021
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Ordered laboratory tests and interpreted results in collaboration with healthcare team members.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Performed patient intake, including taking vital signs and medical histories.
- Provided support to nursing staff by performing tasks such as changing bed linens or restocking supplies.
- Facilitated referrals from primary care providers to specialists for further testing or treatment options.
- Prepared treatment rooms by stocking supplies and ensuring sterile instruments were available.
- Communicated effectively with patients to provide a positive experience throughout their visit.
COVID-19 Screener/Team Member
Maverick HealthCare
Brookhaven, MS
08.2021 - 10.2021
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Packed and scanned completed orders for accurate shipment to final destinations.
- Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance.
- Worked hard to learn all required tasks quickly and maximize performance.
CELL PHONE SALES ASSOCIATE
Cricket Wireless
Brookhaven, MS
10.2019 - 03.2021
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
CLERK CASHIER
Murphy USA
Hazelhurst, MS
02.2019 - 06.2019
- Processed all sales transactions promptly to prevent long customer wait times.
- Scanned items and checked pricing on cash register for accuracy.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
CLERK CASHIER
Bkwik
Brookhaven, MS
08.2017 - 11.2018
- Processed all sales transactions promptly to prevent long customer wait times.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned items and checked pricing on cash register for accuracy.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions and offered product advice.
Assistant Mananger
Shoe Department
Brookhaven, MS
02.2016 - 11.2016
- Engaged customers in discussion to identify needs and budget.
- Searched and pulled product from backstock to satisfy customers.
- Explained quality and style differences between shoe brands to demonstrate expertise.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enhanced sales by implementing merchandising and promotional improvements.
CASHIER
Walmart
Brookhaven, MS
08.2013 - 11.2015
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed all sales transactions promptly to prevent long customer wait times.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
Education
High School Diploma -
Brookhaven High School
05.2011
Certified Clinical Medical Assistant -
Copiah-Lincoln Community College
Skills
- Phlebotomy Techniques
- Interpersonal and written communication
- Clerical
- First Aid/CPR Certified
- Friendly, positive attitude
- Multitasking
- Medical Terminology
- Medical Guidelines And Requirements
- Professionalism
- Anatomy and physiology
- Communication Skills
- Collecting, Processing, and testing of specimens
- Maintaining the office environment
- Records management
- Covid 19 Testing and Screening
- Patient scheduling
- Specimens collection and processing
- Venipuncture and phlebotomy
- EKG set up and monitoring
- Electrocardiography (EKG)
- Vital sign monitors
Certification
- Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
Additional Information
BLS Certified
Timeline
Certified Clinical Medical Assistant
UMMC Pavillion
07.2022 - Current
Certified Clinical Medical Assistant
Family Health Care Clinic
10.2021 - 12.2021
COVID-19 Screener/Team Member
Maverick HealthCare
08.2021 - 10.2021
CELL PHONE SALES ASSOCIATE
Cricket Wireless
10.2019 - 03.2021
CLERK CASHIER
Murphy USA
02.2019 - 06.2019
CLERK CASHIER
Bkwik
08.2017 - 11.2018
Assistant Mananger
Shoe Department
02.2016 - 11.2016
CASHIER
Walmart
08.2013 - 11.2015
High School Diploma -
Brookhaven High School
Certified Clinical Medical Assistant -
Copiah-Lincoln Community College
- Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
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